Retail Associate (Travel Essentials)

Job Description:

• Deliver outstanding customer service and sales assistance to all customers
• Maintain store presentation and visual merchandising standards
• Process sales transactions accurately and efficiently
• Assist in managing stock levels and replenishment
• Contribute to the achievement of sales targets and key performance indicators
• Identifies and handles customers’ inquiries and concerns in accordance to company and airport (refund) policy

Requirements:

• Prior experience in luxury fashion retail or in similar capacity
• Strong communication and interpersonal skills to engage with a diverse customer base
• Excellent product knowledge and the ability to make informed recommendations
• Attention to detail and a passion for maintaining high standards of presentation
• Comfortable to working in Changi Airport on retail shift hours, including weekends and public holidays
• A positive, service-oriented attitude and the ability to work collaboratively in a team