Job Posting for Career Opportunities: Assistant Director, Environmental Services (2257) at Resorts World at Sentosa Pte. Ltd.
This role will be responsible for the Environmental Services Operations which include general cleaning, waste management, pest control, landscaping and other related environmental services.
General Cleaning – common areas within the resort are well maintained in terms of cleanliness and general upkeep
Waste Management – resort-wide disposal, recycling and all other sustainability initiatives are well managed and its benefits maximized
Pest Control – effective routine inspections and treatment are carried out to ensure pest occurrences remain at minimal acceptable levels
Landscape – resort-wide and offsite landscapes, irrigation and plant display are well managed in accordance with the policies, procedures and standards
Primary Responsibilities:
Plan and manage the day-to-day operations pertaining to cleaning, waste management, and pest control
Supervise a team and outsourced vendors in the effective performance of their contractual obligations and in accordance with established standards in guest services
Conduct thorough inspection of works done by outsourced vendors to ensure delivery of quality service
Ensure all company policies and procedures are adhered to by the team members and outsourced workers in line with the requirements of the government regulatory bodies
Plan and implement both short and long term routine and adhoc schedules for general cleaning, waste management and pest control at designated area
Maximization of productivity, ensuring outsourced vendor adhere to contract obligations. Review the technical specifications and conduct technical evaluations on cleaning, waste management and pest control contracts
Prepare and disseminate reports such as Daily Reports, Monthly Reports, Incident Reports, Key Performance Indicator (KPI) Evaluations and other relevant reports
Facilitate the planning, enrollment, conducting and updating of training records for the team
Monitor departmental performance, review work processes and implement improvement effort to achieve KPI
Manage department budget, optimizing resources within the approved budget
Requirements:
Minimum Diploma in Housekeeping and Maintenance Operations or related field
Minimum 3 years of managerial experience in a similar capacity in Facilities Management / Cleaning related industry
Possess advance knowledge of housekeeping services, waste management or pest control
Able to correspond and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Handle enquiries or feedback from team members, co-workers and vendors pertaining to Environmental Services Operations
Possess strong leadership qualities and able to motivate a team with diverse backgrounds. Strong communicator with excellent management skills
A team player with strong business acumen and solutions-oriented, creative, resourceful and results driven
Adaptable to a fast-paced and dynamic work environment
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Sentosa,
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