Career Opportunities: Assistant Manager, Benefits Administration (1976)

Job Responsibilities

• Administer employee benefits programs including Medical & Insurance, WICA and other statutory requirements.
• Manage benefits enrollment processes, ensuring accuracy and timeliness (e.g. employee perks, Dental reimbursement).
• Provide guidance and support to employees on benefits inquiries, eligibility, and coverage details.
• Analyse processes and collaborates with other functional teams to identify opportunities for process improvement and system optimization.
• Ensure compliance with Singaporean employment laws, and other relevant legislation.
• Collaborate with external vendors and consultants to manage relationships and ensure service delivery.
• Prepare and distribute communications regarding any statutory benefits changes, updates, and policy clarifications.
• Analyze benefits data, identify trends, and proactively make recommendations for improvements.
• Support HR initiatives and projects as required, contributing to the overall HR strategy.

Job Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum 5 years of experience in benefits administration or a similar role, preferably in Singapore.
• Solid understanding of different benefits plan (medical and insurance, WICA) and regulations related to benefits administration.
• Excellent communication and interpersonal skills, with the ability to interact effectively with employees and external vendors.
• Detail-oriented with strong organizational and time management skills.
• Lead and guide a team to effectively deliver quality and timely HR services.
• Strong skills in MS Excel and Word.
• Ability to handle confidential information with discretion and integrity.