Operations Assistant

Job Responsibility 1 To support Account Servicing Team in the day-to-day sales operation matters which includes servicing, co-ordinating and follow-up on job specifications. 2 Liaise with inter-departments in co-ordinating jobs in progress. 3 Responsible for the booking in and tracking of jobs and work closely with production and project operation team. 4 To ensure prompt and punctual submission and approval of all claims/reports and fulfil all areas of responsibilities as a team member. 5 To follow-up and work closely with Accounts Department in minimizing unbilled jobs, load-in jobs, overdue payment and bad debts collection. 6 Adminstrative duties such as office maintenance and housekeeping 7 Any other responsibilities/tasks assigned by his/her superior. 8 Undertake and assist ad-hoc projects when required. Customer Support 1 To facilitate with various departments in resolving customers’ complaints and operational issues to achieve customers’ satisfaction. 2 To work with Traffic Team in the required sales operational support. Job Requirements (Min. Qualification / Experience, Skills, Competencies, Other requirements) 1 Minimum 1-2 years of working experience. 2 Positive attitude and an independent team player. 3 Have great initiative and sense of responsibility. 4 Effective multi-tasking abilities with good communication and problem solving skills. 5 Well versed with the production processes, procedures and workflow. 6 Able to work under pressure, long hours, on weekends or as and when required. 7 Abide to rules and regulations set by the Department and Company.