Customer Service / Counter Sales

Job Description:

• You have to deliver customer service to hotline calls, emails and walk-ins
• Able to processing of orders via various purchase options
• You have to processing enrolments of new customers
• You need to prepare daily sales report to ensure accurate payments received and stock quantities
• Able to assist with merchandise and spare parts purchase
• Filing of documents
• You have to checking of invoices with order forms to ensure invoices are keyed correctly
• Able to handle customer enquires
• Able to issue products to customers according to the purchases
• You need to packe of stock for deliveries and courier service
• You have to coordinate with courier to ensure timely delivery
• Able to handle daily stock count to ensure accurate and sufficient inventory level
• Order stock in to replenish
• Able to handle receiving of stock and arrangement of stock in warehouse
• You have to providing after-sales service (repair)
• ABle to prepare inventory reports
• Any other ad-hoc duties

Job Requirements:

• You must have a minimum 3 years of experience in customer service or sales administration
• You must have a strong communication skills in verbally and in written
• MS Office Skills
• Able to work independently and good teamwork

Benefit:

• AWS
• Transport, meal and OT allowance
• Medical and dental benefits
• 5.5 days’ work week (Monday to Friday 11am to 8pm, Saturday 11am to 5pm)
• Allowance: Meal $100, Transport $100, OT $200