Customer Service / Counter Sales

Job Description:

• Able to deliver customer service to hotline calls, emails and walk-ins
• You need to processing of orders via various purchase options
• Processing enrolments of new customers
• You need to prepare daily sales report to ensure accurate payments received and stock quantities
• You need to assist with merchandise and spare parts purchase
• Filing of documents
• Able to checking of invoices with order forms to ensure invoices are keyed correctly
• Able to handle customer enquires
• You need to issue products to customers according to the purchases
• Packing of stock for deliveries and courier service
• Able to coordinate with courier to ensure timely delivery
• Able to handle daily stock count to ensure accurate and sufficient inventory level
• Order stock in to replenish
• Receiving of stock and arrangement of stock in warehouse
• You need to providing after-sales service (repair)
• Able to prepare inventory reports
• Any other ad-hoc duties

Job Requirements:

• You must have a minimum 3 years of experience in customer service or sales administration
• You must have a strong communication skills in verbally and in written
• Knowledge of MS Office Skills
• Able to work independently and good teamwork

Other information:

• Transport, meal and OT allowance
• Medical and dental benefits
• 5.5 days’ work week (Monday to Friday 11am to 8pm, Saturday 11am to 5pm)

Job Type: Full-time

Pay: $1,500.00 - $1,800.00 per month

Benefits:

• Dental insurance
• Health insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• 13th month salary

Work Location: In person