Receptionist (Afternoon Shift)

MISSION

We are seeking an organised and professional Receptionist to join our team and be the first point of contact for all our Singapore office. You will play a vital role in creating a welcoming and efficient environment for our visitors and employees. You will be responsible for providing exceptional customer service, managing the reception area, and providing administrative support to various teams. This is an excellent opportunity to develop your administrative skills, build relationships with key stakeholders, and contribute to a thriving company culture.

This is a part-time role, covering the afternoon shift, however a degree of flexibility is required in order to cover periods of absence of other team members and ensure that there is adequate coverage of the Reception area.

This role reports to the Building & Office Services (BOS) Manager.

Key Responsibilities

Reception Duties

• Provide first-class customer service in welcoming and assisting visitors
• General administrative and reception duties (i.e. handling calls, attending to visitors, managing incoming/outgoing couriers/mails)
• Management of office access passes for staff, external visitors/contractors
• Meeting room related requests (e.g. set-up, turnover/housekeeping)
• Keep detailed and accurate records of visitor requests and calls received
• Maintain cleanliness of reception and common areas
• Work with pantry assistants to monitor and replenish office pantry supplies
  
  

Facilities Support

• Collaborate with Facilities team for general maintenance & repairs which includes liaising with building management for request of service (air-con temperature, lift lobby defects, etc.)
• Act as appointed fire warden for the floor
• Ushering of vendors during routine maintenance (pest control, fire extinguishers, security systems, etc.)
  
  

Administrative Support

• Collaboration with Administrative team member for general administrative responsibilities (e.g. Office filing system)
• Checking and responding to General Services Portal requests
• Maintaining of office inventory and supplies
  
  

Others

• Ad-hoc duties and support as directly assigned by Line Manager
• Provide support during office projects and events as required
• Ensure compliance with local regulations of premises, e.g. fire safety, Health & Safety, at all times
  
  

YOUR PROFILE

• Client first mindset with a positive, can-do attitude
• Strong verbal and written communication skill in English due to the requirement to communicate with a wide-ranging profile of both internal and external clients
• Prior experience in an administrative/receptionist role would be advantageous
• Ability to prioritise, problem-solve, with strong multi-tasking skills
• Proficient in Microsoft Office including Excel, World, PowerPoint, and Outlook is key
• Ability to work autonomously but also collaborate as part of a team with many different stakeholders