Assistant Manager , Business Operation (2yrs Contract)

POSTED ON 4/27/2025 AVAILABLE BEFORE 5/31/2025

Samsung Southeast Asia & Oceania Singapore, Singapore Contractor

Job Posting for Assistant Manager , Business Operation (2yrs Contract) at Samsung Southeast Asia & Oceania

Position Summary

Role and Responsibilities

Cadence

Manage and monitor the accuracy of business systems and efficient distribution of business intelligence
Provide Weekly Dashboard for review and analysis on team performance (Revenue, Sell-out/through, operation KPIs, etc.)

SCM

Support SCM / PM on forecasting and delivery planning
Monitor and ensure timely delivery based on the customer PO
Collaborate with logistic on delivery booking
Maintain Channel Inventory reports provided by Distributor and upload into system

Manage overall sales deduction operation and ensure accurate budget planning
To coordinate and follow up with customers (with sales team) to liaise and follow up on invoices / documentation in order to complete the claims
To liaise and follow up with Finance team on the claim process, progress, status in order to complete whole transaction / claims without delays

Expenses

Manage overall marketing Expense operation and ensure accurate budget planning
Support and work with Marketing on budget plan and coordinate with agencies
To liaise and follow up on invoices / documentation in order to complete the marketing claims
To liaise and follow up with Finance team on the claim process, progress, status in order to complete whole transaction / claims without delays

Sales Force / B2B Operation

Responsible for B2B order processing and CRM tools administration (Salesforce.com)
Salesforce.com Account Maintenances, eg. Account creation & assignment
Monitoring and process Purchase Order (PO) from customer and track the status
Collaborate with sales on updating Salesforce (CRM system) for B2B project pricing, BO stages & roll-out

Skills And Qualifications

Degree holder with at least 5 years of experience in CRM/Analytics/Sales operation
Strong with Microsoft Excel, possess excellent analytical skills and problem solving attitude
Good organizational agility, command skills and interpersonal skill to work effectively across function and lines of business.
Results-oriented and meticulous.
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