Executive, Alumni Relations

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

About The Job

The successful candidate will support the Alumni Relations Department in fostering goodwill and communication between alumni and the University.

What You Will Be Doing

Key Responsibilities

• Plan and organise events and activities for alumni to interact with alma mater, fellow alumni and students.
• Actively engage alumni through various communication channels (including social and print media). Experience in new media management (e.g. mobile phone app content management, Telegram Group Chat management, Social channels such as Facebook and Instagram, etc.) is a key requirement.
• Provide administrative support for the alumni digital card, alumni newsletter; events media postings; and updating of website/portal information to ensure currency of information
• Attend to alumni queries via hotline, walk-ins or email queries.
• Work with internal departments to process alumni online services such as certification letters or transcript requests and/or possible collaborations on alumni activities.
• Work with merchants to obtain special merchant deals for the alumni digital card
• Work with alumni volunteer groups to ensure that objectives and desired outcomes are met
• Compile events reports and statistics
• Required to work overtime and on weekends, as needed to support alumni events.
• Perform related duties as required or deemed appropriate to accomplish the assigned duties and responsibilities of this position.
  
  

Job Requirements

• Diploma/Degree with a minimum 2 years of working experience in the area of Marketing Communications, Events Management or Alumni Relations
• Proficient in digital media platforms, with an interest in trends in digital space.
• Good interpersonal and networking skills
• Outgoing personality
• Creative, resourceful and meticulous
• Independent and takes initiative, possess a high level of discretion and integrity
• Resourceful team player who can work independently
• Proficient in Microsoft Word, PowerPoint and Excel; knowledge of Adobe Creative Suite will be an added advantage
  
  

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides That, You Will Also Get

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers