IT Desktop Engineer (BANK)**Raffles Place

• End user support
• Assist in Operating Systems Migration and related support.
• Support, troubleshooting, diagnosis of hardware and software problems.
• Handle all problems associated to End User Equipment and Software.
• Installation of software/application.
• Provide accurate and timely documentation in IT Service Management Tool.
• Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
• Synchronizing application settings to environment requirement.
• Relocation of computer devices and peripherals.
• Setting up of the end users profiles for applications.
• To guide, update and follow up to end users.

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering or related field
• 1 to 2yrs of Desktop support / end user support experience
• 5 days work (9am to 6.30pm) near Raffles Place MRT
• Bank working enviroment
• Salary $2500 to $3000
• Start work immediately or within short notice

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.