Call Centre Associate (AMK), Up to $2300 + PB (Office hours)

- 1-year outsourced contract (renewable)

- Mon to Fri & Alternate Sat

- AMK

- Up to $2300 PB

Responsibilities:

• Reports to Contact Centre Team Lead
• Handle customer service hotline and provide first level of supports from OMNI Channels
• Resolve customer queries efficiently and escalate problems/issues promptly.
• Follow Standard operating procedures closely.
• Work as a team and ensure that the contact centre service level is met

Period:

• 1-year outsourced contract (renewable)

Location:

• Ang Mo Kio

Working Hours:

• During training: M-F: 8.30am - 6pm
• After training:
  a) 9.00am to 6.00pm (Monday to Friday) and
  b) 8.20am to 5.20pm (Monday to Friday), 8.20am to 1pm (Alternate Saturday)

Salary:

• Up to $2300 PB

Requirements:

• Minimum GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry

Special Knowledge or Skills:

• Pleasant disposition with good communication skills
• Fluency in a second language to liaise with clients from different background.
• Computer literate and good typing skills

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
faiza@successhrc.com.sg (Registration no: R24124163)

Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg