Administrative Receptionist

Receptionist Responsibilities:

• Front Desk Operations:

• Greet and welcome visitors in a professional and friendly manner.

• Answer and direct phone calls to the appropriate personnel.

• Manage incoming and outgoing mail, packages, and deliveries.
  

• Customer Service:

• Assist visitors with inquiries and provide information about the organization.

• Handle customer complaints or issues, ensuring a positive resolution.
  

• Administrative Support:

• Perform basic clerical tasks, such as photocopying, filing, and data entry

• Keep the reception area tidy and presentable.

• Any adhoc administrative duties if needed
  

• Communication:

• Relay messages to appropriate personnel.

• Communicate with different departments to coordinate activities.

• Security: • Monitor and maintain the security of the premises by controlling access and issuing visitor badges.