Order Fulfilment Executive (Regional / 5 Days) - WC2

Order Management

• Process sales orders from entry to invoicing in a timely manner.
• Verify tender pricing and supporting documents for tender bids.
• Respond to distributor inquiries regarding stock, order, and delivery status.
• Generate the Application for Export Bills under the Letter of Credit.
• Issue credit notes when necessary.
• Coordinate with internal and external parties to resolve order fulfillment issues.
• Monitor and follow up on pending orders, backlog status, and payments.
• Review and advise on Letter of Credit amendments to prevent payment or shipment delays.
• Raise Customer Request Forms for new distributors, payment terms, or address changes to ensure accurate system data (SAP).
• Collaborate with the finance department on accounts receivable.

Logistics and Shipping

• Track shipment status to ensure timely deliveries as per distributor requests.
• Maintain records and coordinate outbound shipments with third-party logistics.
• Provide tracking and shipping history details to customers upon request.
• Update distributor shipping addresses in the system (SAP).
• Maintain distributor-appointed forwarder details in the Overseas Buyer (OB) table.
• Prepare shipping documents, including commercial invoices, packing lists, and shipping instructions.
• Apply for a country of origin certificate from the Chamber.
• Negotiate and liaise with banks regarding Letter of Credit shipments.
• Work with third-party logistics to ensure timely shipments and compliance with export and customs regulations.
• Coordinate with inspection companies when required.
• Schedule and manage international freight transactions.
• Update the shipping schedule weekly and as needed to meet distributor timelines.
• Support countries with return and claim requests.

Administration

• Ensure all documents are accurate, complete, and properly filed per company guidelines.
• Monitor the dispatch of documents to customers.
• Update relevant information for sales and monthly reports.

Other Duties

• Perform any additional tasks assigned by management.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270