Office Services Operator

Purpose of Role:

The Office Services Operator is responsible for ensuring successful office and document workflow service delivery and client relationship in Singapore to a global legal client, whilst demonstrating continuous operational improvement and increased client satisfaction.

Key Responsibilities:

• Printing, production of documents

• Digital scanning – scan, sort and index documents

• Perform data entry of materials from source documents to system

• Ensure printers/copiers are functioning to service level

• Replenish office printing paper/toner on all office printers/copiers

• Maintain firm’s branded printing materials

• Perform 1st level troubleshooting on equipment faults, place service calls when needed

Office / Mailroom Services

• Sort, distribute all inbound mail items (courier, mail, registered, inter-office)

• Regular updating of mail records

• Coordinate with mail vendors on courier, mail for external dispatch

• Perform daily mail runs within the office for distribution and collection of mails

• Maintain and replenish mail inventory, office & pantry supplies/stationeries

• Support record management and document archiving

• Support confidential waste collection activities including escorting vendor on collection rounds, witnessing onsite destruction activities

• Utilize software and mail applications where applicable

Front Desk & Facilities Services

• Backup Reception duties during lunch hours

• Support office facilities management activities

• Setup meeting/board rooms

• All other duties as assigned

Key Requirements

• Diploma and above

• 3 years’ relevant experience

• Proficiency of Microsoft Office suite (Word, PowerPoint, Excel)

• Good communications skills, attention to detail and reliability

• Willing to learn and be able to work under pressure and overtime as required.

• Ability to priorities and handle multiple tasks.

• Work in a collaborative and team-oriented environment