ICT Facilities Technician

Job Description

Day-to-day installation and maintenance of services, within compliance to the safety regulations
Offsite backup tape maintenance

Operations maintenance support includes:

Cranes maintenance – visual checks on network devices, power cable, UTP, fibre for any physical damages and checking for fibre losses
Lighting mast maintenance – to facilitate the lowering of lighting mast together with other counterparts
Onsite power maintenance – checks on cables for loose ends and make sure equipment are powered after any power maintenance.
Cabling Works including terminating of low voltage single phase electrical power (ceeforms) cables, fiber optic cable and structure cabling related which closely related to data centre operations across
Supervise and escort contractors to facilitate replacement of hardware/ equipment i.e. network switches and servers.
Involve in relocation/ redeployment/ movement of hardware/equipment i.e. network switches and servers from premise to premise
Basic network and PC troubleshooting
Co-ordinate with end user from Business Units to resolve issues and also provide and restore in-scope services. This includes Installation of patch cords, testing and troubleshooting of circuit onsite and liaising with third parties’ vendors, if necessary.
Provide periodic update to end user on the progress of the execution of the required work, updating of databases and documentation, support other IT related activities when required.
Updating of databases and documentation