Open positions

What will you do?

• Check, execute, solve and creates tickets (problem ticket, change management ticket, incident, service requests) in order to maintain service to internal customers according to given quality KPI's in Service portal and SM9 according to standart ITIL process
• Prepare and maintain HW for newcomers and daily operation
• Install of defined images, and anti-virus sw
• Maintain and troubleshoot application in IIT responsibility
• Prepare and maintain documentation and how to guides for company
• Prepare and maintain application documentatin and installation guides
• Share knowledge with other IIT colleagues
• Participate in internal and external projects as technical support
• Maintain printer services
• Perform perfomance test of HW and Local Architecture