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AISB-378 Knowledge Management Specialist

POSTED ON 4/22/2025 AVAILABLE BEFORE 6/9/2025
AbAKUS IT Solutions Brussels, Full Time
Brussels, Belgium

We are looking for a Knowledge Management Specialist to join a dynamic and international team.

Important: Only candidates with EU citizenship are eligible for this position.

Main Responsibilities:

  • Set up and improve knowledge management processes.
  • Work with different teams to support knowledge sharing.
  • Use ITSM tools such as ServiceNow, Jira, Confluence, or wikis.
  • Apply ITIL best practices to organize and structure knowledge.
  • Write and organize clear, useful documentation.

Required Profile:

  • At least 2 years of experience in knowledge management.
  • Good understanding of ITIL principles.
  • Experience with ITSM tools (ServiceNow, Jira, Confluence, Wiki).
  • Excellent written and verbal communication skills.
  • Analytical thinking, proactive and positive attitude.
  • Ability to work in cross-functional teams.
  • ITIL v3 or v4 certification (preferably in Knowledge Management or Service Operations).

Nice to Have:

  • Experience leading knowledge-related projects.
  • Experience in training or coaching others on KM best practices.


by ABAKUS IT-SOLUTIONS

Opportunities are numerous. From bare applications development to of IT infrastructures management including conception, architecture and requirements analysis.

Although open to technologies used by our customers, ABAKUS IT-SOLUTIONS seeks mainly but not only consultants mastering: Windows and Linux Servers, networks, developments (JAVA, SAP, .NET,…) as well as highly specialized experts for example in cybersecurity or in Content Management System (CMS) (SharePoint, Drupal, WebLogic…).

In terms of non-technical competencies, ABAKUS IT-SOLUTIONS hires dynamic persons, open to the world, interested by innovation and having a keen sense of client relationship.

A very good command of English is essential, the capacity to speak French, German or Dutch is an asset.

Even though most of our positions require at least 3 years of experience, some are open to new starters.

ABAKUS IT-SOLUTIONS works either in its premises or in our customer’s one, remote activities are sometime possible.

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