Project Support Officer

EXPERIENCE AND EDUCATION:

Essential Qualifications/Experience:

· A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience

· Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 6 years extensive and progressive expertise in duties related to the function of the post

· Recent experience in Project management of C4ISR acquisition and / or development projects for a large organization

· Experience in Project Management tools, managing cost and labour

· Training/Certifications:

ü A recognised formal Project Management qualification, such as PRINCE2 or PMP. The lack of formal qualifications can be compensated by the demonstration of expertise and experience in the domain

· Knowledge of NATO responsibilities and organization to include NATO Security Policy and supporting directives

· Several years of experience (at least 5 years) with CIS project planning, operations planning and support, system architecture, and security governance including strategic alignment and risk management

· Prior experience of working in an international environment comprising both military and civilian elements

· Prior experience in exercise coordination, acting as a single point of contact for the exercise stakeholders

· Project management

ü Defines, documents and executes small projects or sub-projects

ü Applies appropriate project management methods and tools

ü Identifies, assesses and manages risks effectively

ü Tracks activities against the project schedule, managing stakeholder involvement as appropriate

· Exercise coordination

ü Work with the exercise planner team to determine the communication and information system needs for exercises.

ü Evaluate the CIS requirements and prepare a brief overview for the internal stakeholders

ü Evaluate the technical and incident management support expected during the exercise

ü Support the exercise planner in the evaluation of the possible CIS solutions and alternatives to meet the requirements

ü Liaise with exercise planners and various CIS teams to ensure all technical elements are aligned with the exercise's objectives

ü Plans, schedules, monitors and reports on exercise portfolio related activities

ü Engages with senior managers to ensure the portfolio will deliver the agreed business objectives

ü Notifies projects/change initiatives of issues and recommends and monitors corrective action

ü Advises on the available standards, procedures, methods, tools and techniques

ü Identifies and evaluates alternative solutions

ü Ensures that all participants are engaged throughout the exercise and fully prepared to support the operational environment

ü Builds long-term, strategic relationships with senior stakeholders (internal and external)

ü Supports operational managers to ensure that all plans, work packages and deliverables are aligned with the expected benefits

ü Builds long-term, strategic relationships with senior stakeholders (internal and external)

ü Acts as a single point of contact for the exercise stakeholders, facilitating relationships between them

ü Negotiates to ensure that stakeholders understand and agree on what will meet their needs, and that appropriate agreements are defined

ü Oversees monitoring of relationships including lessons learned and appropriate feedback.

· Requirements definition and management

ü Defines and manages scoping, requirements definition and prioritisation activities for initiatives of medium size and complexity

ü Contributes to selecting the requirements approach

ü Facilitates input from stakeholders, provides constructive challenge and enables effective prioritisation of requirements

ü Establishes requirements base-lines, obtains formal agreement to requirements, and ensures traceability to source

· Additional duties for this post:

ü Project management

o Deliver on time/cost and scope of Projects under his/her responsibility

o Contribute to other project activities in support of higher roles Project Managers (from project initiation to project closure)

o Take appropriate actions following Agency procedures and upper management decisions to successfully deliver projects

o Adopt the project approach defined by his/her Projects Portfolio Manager following Agency processes

ü Risk management

o Carries out risk management activities within a specific function, technical area or project of medium complexity

o Identifies risks and vulnerabilities, assesses their impact and probability, develops mitigation strategies and reports to the business

o Involves specialists and domain experts as necessary