Junior Operations Officer

We are looking for an operations officer "Hospitality Steward" to conduct reception of customers and escorting them to the right contact person in the office.

Main responsibilities

Customer Reception and Welcome

Call Handling

Processing of Emails (mainly in French)

Answering basic questions (daily banking)

Escorting customers to the advisor who will further assist them

Guiding customers in digital solutions

General administrative and logistical support

Required experience / knowledge

Bachelor's degree or at least 1 year of relevant equivalent experience (preferably commercial)

Mandatory technical experience: Can work with computer, Outlook, Able to learn new digital applications (bank software)

Business experience:

• Mandatory: Customer-focused
• Preferable: Strong interest in finance and banking (products), Office oriented

Soft skills

Meticulous,

Punctual

Solution-focused

Commercially aware

Able to inspire trust

Polite and courteous

Interested? Apply now via LinkedIn ✨

Questions ? You can contact Laurie Bono by email : laurie.bono@evertys.be