Business Analyst

📌 Business Analyst

We are seeking a skilled Business Analyst to join a multinational IT team delivering high-impact e-learning initiatives for a large-scale European institution. 

You’ll work collaborating with stakeholders and analyzing business needs across a Moodle-based LMS ecosystem.

🛠 Your Responsibilities:

• Conduct stakeholder interviews and workshops to gather requirements.
• Analyse and document the existing Moodle environment, customizations, and integrations.
• Evaluate options for LMS modernization and multilingual support.
• Map requirements to open-source Moodle plugins.
• Assess customizations' impact on future upgrades and maintenance.
• Develop strategies for migration and plugin policies.
• Define KPIs and reporting needs for stakeholders.
• Design reporting and data warehousing solutions.
• Create process maps using UML, BPMN, or ARIS.
• Write comprehensive documentation and training materials.
• Collaborate with technical teams and act as liaison with business stakeholders.

Required Skills & Experience:

🎓 Bachelor's degree (EQF Level 6) or higher.

✅ At least 2 years’ experience with Moodle in an e-learning context.

✅ At least 2 years’ experience in stakeholder management in international settings.

✅ Experience in large-scale IT or digital transformation projects.

✅ Proficiency in business analysis, requirements gathering, and process mapping.

✅ Knowledge of Moodle architecture, database structure, and customizations (or strong willingness to learn).

✅ Strong skills in BPMN, ARIS, or similar modeling tools.

✅ Familiarity with Atlassian Confluence, JIRA, PHP, MySQL, Power BI, AWS.

✅ Experience with data analysis, reporting design, and KPIs definition.

✅ Understanding of business continuity, impact assessment, and risk management.

Soft Skills:

• Excellent communication and presentation skills.
• Capable of facilitating workshops and aligning diverse stakeholder needs.
• Strong documentation, analysis, and problem-solving skills.
• Able to work in an international, multicultural, and multilingual environment.
• Team player with a high degree of discretion and integrity.

Bonus Qualifications:

🎯 Agile or Business Analysis certifications (e.g. CBAP).

🎯 Experience with IT service level management or success management.

🎯 Knowledge of LMS alternatives or managing multiple Moodle instances.

Be part of the EU’s digital future. Apply now to help shape high-impact e-learning solutions! Apply 👉 https://jobs.sapindex.es/business-analyst-pH9QPs3ttVH2/