Where compassion meets innovation and technology and our employees are family.

Education and/or Experience.

• High school diploma or general education degree (GED)
• Completion of medical assistant training course accredited by the Bureau of Private Post secondary and Vocational Education in the Department of Consumer Affairs or CAAHEP.
• Prior experience as a certified medical assistant preferred.
• Basic knowledge of computer
• Current BLS or within six months of hire
• Attempt National Certification or Registry as Medical Assistant (CMA or RMA) within two years of hire.

Essential Duties and Behavioral Expectations:

• Maintains utmost level of confidentiality at all times.
• Adheres to hospital policies and procedures.
• Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines. 
• Schedules appointments, receives money for bills, keeps x-ray and other medical records, performs secretarial tasks, and completes insurance forms.
• Keys data into computer to maintain office and patient records.
• Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines. 
• Schedules appointments, receives money for bills, keeps x-ray and other medical records, performs secretarial tasks, and completes insurance forms.
• Keys data into computer to maintain office and patient records.

Performs and documents vital signs and physical measurements in an age-appropriate manner.

• Prepares patient for examination.
• Performs and documents vital signs according to hospital standards.
• Identifies abnormal vital signs and reports to the nurse or MD.
• Measures height and weight accurately.
• Documents or photocopies current immunization accurately.
• Documents allergy status accurately.
• Assists with the preparation of equipment. and aids physician during treatment, examination, and testing.
• Performs waive testing procedures such as glucose monitoring, urine dipstick, rapid-strep, hemocult and urine pregnancy test.
• Passes competency validations annually.
• Labels appropriately, all waive testing controls with date opened, and expiration date.
• Maintains QC monitoring as appropriate.
• Documents legible and accurately

Perform general lab duties as assigned.

• Performs venipuncture, finger stick, and heel stick phlebotomy procedures as per hospital policy.
• Processes lab specimens, performs tests, and reports results as written in applicable policies and procedures.
• Performs only those tests that are authorized by the licensed professional and require a degree of skill commensurate with the individual’s education, training or experience, and technical abilities.
• Maintains records that demonstrate that proficiency-testing samples are tested in the same manner as patient samples.
• Adheres to laboratory’s quality control policies, documents all control activities.
• Identifies problems that may adversely affect test performance or reporting of test results, and either must correct problem immediately or notify nurse in charge.

Promotes safety and infection control.

• Observes and enforces guidelines for infection control in administering care, demonstrating adherence to infection control guidelines.
• Promotes safety of all patients and personnel.
• Promotes and ensures safe and effective use of equipment in assigned areas as observed annually by supervisory observation.
• Cleans toys per hospital policy.
• Responds to emergency situations as evidenced by ongoing supervisory observation.

Assists nursing personnel and performs other duties.

• Collaborates with licensed nurse in ensuring that all nursing care required by patients is administered and documented.
• Stocks supplies and exam rooms daily.

Medication administration.

• Health teaching and counseling as ordered by medical provider.
• Administer prescribed medications and immunizations.

Maintains interaction and communication.

• Maintains unit, department, and hospital communication as observed by supervisor.
• Attends staff meetings or signs attendance records for reading of minutes and attends all mandatory in-services 100% of the time as evidenced by a review of minutes and Staff Development Records.
• Notifies licensed staff or supervisor when unable to complete assigned or tasks or responsibilities.
• Monitors patient flow in clinic and guest relations to promote customer service.