We create possibilities that move life and commerce forward Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what’s possible, you’ve come to the right place. The Sr. Security Engineer is an ETS Security Engineering Team member, providing engineering and operational support for corporate infrastructure security systems. The position requires advanced-level performance as a Subject Matter Expert for Cisco-based firewall and VPN technologies, the ability to analyze server and firewall logs, scrutinize network traffic, and troubleshoot escalated incidents and service requests. The Sr. Security Engineer researches and resolves security breaches and vulnerabilities. The Sr. Security Engineer will also conduct routine and “as needed” user and network activity audits. The ultimate goal is to preserve and enhance the confidentiality, integrity, and availability of all Manhattan Associates infrastructure resources. MINIMUM REQUIREMENTS 3 years in hands on security engineer role with direct responsibility for Cisco Firewalls and Security vulnerability management suite. 2 years of experience working with Cloud providers as it relates to security and networking Amazon Web Services, Azure, ETC. 2 years in hands on experience with Cisco general networking and wireless solutions. EDUCATION / CERTIFICATION PREFERENCES Bachelor’s degree in computer science, related discipline, or equivalent work experience. Cisco Certified Network Associate or Professional (Security). Essential job functions Work with a global team of Infrastructure Engineers to maintain corporate security posture on-premises and in the cloud. Develop, implement, maintain, and oversee enforcement of policies, procedures, and associated plans for system security administration and user system access based on industry-standard best practices. Support network technologies such as routers, switches, and load balancers as required. Support Cloud Security Services; firewalls, load balancers, security groups, ACLs, SASE, SSE, etc. Design, engineer, and support all aspects of corporate and global firewalls, cloud security, and VPN configurations, both internal and customer-facing. Participate in resolving daily incident and service requests related to the security platform. Assist in establishing and managing effective working relationships with Security Vendors and Managed Service Providers. Participate in designing, delivering, and supporting Corporate wireless networks and IPS globally. Research the latest security technologies and make recommendations to ETS leadership that will enhance or further secure the Manhattan Associates environments. ADDITIONAL QUALIFICATIONS Broad hands-on knowledge of firewalls, intrusion detection systems, anti-virus software, data encryption, and other industry-standard techniques and practices. Strong understanding of TCP/IP protocols, routing and subnetting. Strong experience with IPSEC/SSL protocols. Comfort in handling both Security Engineering and Operations responsibilities. Experience in MS Office products, including Visio. Excellent speaking and writing abilities. Ability to troubleshoot firewall and VPN problems independently. Ability to prioritize issues and work on multiple issues simultaneously. #LI-GW1 Committed to diversity and inclusion At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed. At Manhattan Associates our supply chain and omnichannel technology positively affect how people work, shop and live – every single day. Though we all take different paths to get here, everyone shares one belief: We’re good people doing great things.