Building Location: 32nd Avenue Building Department: 46160 Registration Job Description: This position pre-registers and schedules patients for appointments, procedures, tests, and other services in a timely, professional, and courteous manner. Answers incoming calls, completes follow-up and referral work queues, and ticket scheduling. Communicates with patient care teams as necessary to ensure efficient, appropriate care for patients. Completes patient checkout, schedules follow-up appointments per the physician’s order, and provides patients with cost estimates and itineraries for upcoming appointments. Level I Patient Schedulers are expected to be proficient in scheduling multiple service lines within the same market and one service line across Essentia Health and will be cross trained to provide coverage as needed. Key Responsibilities: • Patient identification, registration, and scheduling, after visit summaries with estimates, patient checkout and appointment, and procedure and lab scheduling, obtaining required signatures and documents from patients. • Full pre-registration of all patients calling to schedule an appointment, including updating of guarantor information and verification of insurance eligibility. • Coordinates the scheduling of services for patients including ancillary and procedure scheduling. • Handles incoming calls, follow-up and referral work queues, ticket scheduling. • Proficiently and accurately enters data into the permanent electronic health record while talking with patients. • Works as part of a care team of support staff and clinical staff to provide optimal customer service and clinical outcomes. Preferred Qualifications: • Previous patient access representative or scheduling experience preferred. Education Qualifications: No educational requirements. Completes designated HBI courses within one year of hire. Licensure/Certification Qualifications: No certification/licensure required. FTE: 1 Possible Remote/Hybrid Option: Shift Rotation: Day Rotation (United States of America) Shift Start Time: Shift End Time: Weekends: Holidays: No Call Obligation: No Union: Union Posting Deadline: To search for more jobs, please CLICK HERE. Find more than a job. Find more in yourself. Find your calling. Essentia Health seeks employees who embrace our commitment to patient- and family-centered care in communities both large and small. We're looking for people who are committed to making patients and their families feel known and understood. People who understand what it means to be Here with you. People who are willing to use their strengths to help others. Our Values Quality | Hospitality | Respect | Joy | Justice | Stewardship | Teamwork Essentia Health is an Equal Opportunity/Affirmative Action Employer. Essentia Health does not discriminate in employment because of age, color, creed, culture, disability (physical or mental), ethnicity, familial status, gender identity or expression, genetic information, language, local Human Rights Commission activity, national origin, military service, race, religion, sex, sexual orientation, socioeconomic status, or public assistance status. Effective December 1, 2019: Job offers are contingent upon successful completion of a post-offer assessment, including a urine drug screen, immunization review, proof of required vaccinations and background check. Essentia Health is committed to maintaining a work environment free from the influence of illegal drugs and alcohol.