Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Summary Functions as a member of the practice clinical care delivery team to provide selected clinical care to patients under the direction of a LPN, RN, or provider. Performs clerical/administrative duties associated with front desk operations under the direction of the supervisor. Job Duties Performs clerical and front end functions to support patient care delivery; answers telephones and directs calls appropriately. Functions as a member of the care delivery team to assist the provider and nurse as needed and directed. Provides direct and indirect care for designated patients, as appropriate and as assigned, after completion of required education and demonstrated competency. Refers clinical issues or problems beyond the scope of responsibility to the licensed nurse, Clinical Coordinator/Manager, Clinical Educator, or provider in a timely manner. Completes vital signs on patients after completing the vital sign competency assessment. Vital signs are to include, but are not limited to, height, weight, head circumference, growth charts, temperature, pulse, respiration, blood pressure, and pain screening and any others specific to the practice. Troubleshoots and takes corrective measures in care and handling of equipment. Maintains current knowledge of insurance, managed care plans, and medical authorization requirements. Ensures environment is safe for employees, patients, and visitors. Corrects and reports unsafe situations and practices. Attends and satisfactorily completes all clinical and clerical competency training, as required. Minimum Qualifications High School Diploma/GED 3 years Experience in a physician office practice setting or healthcare setting Demonstrates initiative and is able to function independently, as well as collaboratively. Ability to accept and adapt to change. Strong time management skills. Proficient computer skills, including EMR, word processing and Excel. American Heart Association Basic Life Support - State of Pennsylvania within 30 Days Physical Demands Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Influenza vaccination and COVID-19 Vaccination is required for all colleagues unless medically contraindicated or due to a bona fide religious belief or practice. Applicants possessing a medical marijuana card will not be considered for safety sensitive positions. Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. https://youtu.be/GD67a9hIXUY Work Shift: Day Shift Address: 236 N 17th St Primary Location: Mental Health Clinic- 17th Street Position Type: Onsite Union: Not Applicable Work Schedule: 8:30am to 5:00pm Department: 1004-09514 Mental Health Clinic - 17th St Lehigh Valley Health Network (LVHN) is the region’s largest employer and health care provider of choice. Our nearly 20,000 health care professionals take pride in what they do and are driven by our mission to heal, comfort and care for the people of our community. Submit your Resume to join our Talent Network and stay informed about future opportunities! LVHN is honored to be certified as a Great Place to Work®. LVHN’s culture of trust – and the positive things colleagues said about working at LVHN when surveyed by Great Place to Work and Fortune – align perfectly with what makes a great workplace. This designation tells you that LVHN is a great place to work from hire to retire. If you are someone who aligns with LVHN’s core values – Compassion, Integrity, Collaboration and Excellence – you will have a rewarding and successful career here.