Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Summary Functions as part of the clinical team providing clinical care under the direction of an LPN, RN, or provider. Assists with administrative, clinical, and clerical duties which could include taking a patient's history and personal information, scheduling appointments, responding to patient communications, and rooming patients. Job Duties Prepares patient and equipment for exams/procedures and maintains exam rooms and clinical area. Performs medical history collection and medication refill, per protocol. Collects and prepares lab specimens/lab requisitions accurately and schedules and obtains authorizations for referrals and/or procedures. Identifies actual or potential patient risks and communicates those risks to the licensed nurse or provider upon recognition. Adheres to clerical, clinical, and EMR workflows. Performs clerical duties and provides front office support duties such as greeting and welcoming patients and providing excellent customer service both in-person and over the phone. Collects co-payments, schedules appointments, updates missing patient demographics, obtains referrals and pre-certifications. Uses patient centered care concepts in delivering care and performing related activities. Minimum Qualifications Specialized Diploma as a Medical Assistant Ability to accept and adapt to constant change within a healthcare setting. Ability to take initiative and function independently as well as collaboratively. Excellent computer skills including EMR, word processing, and Excel. American Heart Association Basic Life Support - State of Pennsylvania within 30 Days Preferred Qualifications Associate’s Degree from a Medical Assistant Program CCMA - Certified Clinical Medical Assistant - NHA - State of Pennsylvania or CMA - Certified Medical Assistant - AAMA - State of Pennsylvania or CMAC - Clinical Medical Assistant Certification - AMCA - State of Pennsylvania or MAC - Medical Assistant Certified - AMCA - State of Pennsylvania or NCMA - National Certified Medical Assistant - NCTT - State of Pennsylvania or NRCMA - National Registered Certified Medical Assistant - NAHP - State of Pennsylvania or RMA - Registered Medical Assistant AMT - State of Pennsylvania Physical Demands Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Influenza vaccination and COVID-19 Vaccination is required for all colleagues unless medically contraindicated or due to a bona fide religious belief or practice. Applicants possessing a medical marijuana card will not be considered for safety sensitive positions. Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. https://youtu.be/GD67a9hIXUY Work Shift: Day Shift Address: 3794 Hecktown Rd Primary Location: Health Center at Hecktown Oaks Position Type: Onsite Union: Not Applicable Work Schedule: Varies 6:45 am - 6:00 pm, Mon- Fri Department: 1012-80102 LVPG-L Orthopedics - Hecktown Oaks Lehigh Valley Health Network (LVHN) is the region’s largest employer and health care provider of choice. Our nearly 20,000 health care professionals take pride in what they do and are driven by our mission to heal, comfort and care for the people of our community. Submit your Resume to join our Talent Network and stay informed about future opportunities! LVHN is honored to be certified as a Great Place to Work®. LVHN’s culture of trust – and the positive things colleagues said about working at LVHN when surveyed by Great Place to Work and Fortune – align perfectly with what makes a great workplace. This designation tells you that LVHN is a great place to work from hire to retire. If you are someone who aligns with LVHN’s core values – Compassion, Integrity, Collaboration and Excellence – you will have a rewarding and successful career here.