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POSITION SUMMARY
As the Technical Support Analyst for 10X Health, you will be responsible for driving the evolution of our customer and patient wellness platforms. Your role will involve ensuring user productivity, maintaining clean customer data, and keeping integrated services running smoothly and securely. This position covers all aspects of escalated service support for customers, patients, and users across our wellness software platforms.
The ideal candidate will have an analytical mindset with a keen attention to detail and a strong desire to resolve user- and data-related issues across multiple complex systems. You will work with a cross-functional team, collaborating with stakeholders and users across the business to identify and fix root causes. Your contributions will optimize technology usage, improve processes, and enhance the overall user experience.
ABOUT 10X HEALTH SYSTEM
We’re on a mission to 10X people’s wellness throughout the world by enhancing human performance. Modern medicine isn’t a patient-centric practice. We want to bring you on a wellness journey that’s going to change your life for the better and propel you to the next level. We do this by understanding your body and finding the missing raw materials that can help you perform more optimally. The 10X movement is about DOING, about being accountable. 10X Health is about BEING, and about optimal wellness, restoration, cellular repair, and regeneration. Together we'll swim upstream to discover the root cause of your symptoms and restore your passion, purpose, and physiology. We create someone who’s truly healthy and happy by giving you the missing resources you need to accomplish all of your goals!
OBJECTIVES
COMPETENCIES
EDUCATION AND EXPERIENCE
PHYSICAL REQUIREMENTS
Must be able to frequently commute to the 10X Health Center in Aventura, FL
Prolonged periods of time sitting at a desk or computer
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, 10X Health System recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers@10xhealthsystem.com. Already a 10X Health candidate? Please connect directly with your recruiter to discuss this opportunity.
Full Time
$73k-92k (estimate)
07/03/2024
07/31/2024
The job skills required for Technical Support Analyst include Technical Support, Computer Science, Customer Support, Collaboration, Verbal Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Analyst positions, which can be used as a reference in future career path planning. As a Technical Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Analyst. You can explore the career advancement for a Technical Support Analyst below and select your interested title to get hiring information.