Management Level G Core Duties/Responsibilities The successful candidate will be responsible for the following: Acting as a focal point for all the technical queries Compliance with scheme rules, industry regulations and pensions legislation Provide expert advice and guidance Assessment of complex technical pensions issues and provide specialist expertise to team members. Contributes to the design and development of new approaches and solutions in line with business and/or client needs. Establishes processes for managing and administering sufficient quality controls. Application of established processes to ensure quality of calculations and external communications is protected. Responsibility for production of technically sound processes and procedures. Transfer skills to other team members. Build relationships with customers. Provides guidance and coaching to team members. Collates and analyses data to produce solutions. Support the translation of quality objectives to team members. Maintain an awareness of other business activities and work flexibly across other departments. Represent EQ at technical working groups and forums. Service improvement and efficiency identification. Quality checking of work carried out by the administration team. Ad-hoc activities as determined by Operational Manager. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks. Our people and platforms connect businesses with markets, engage customers with their investments and allow organisations to grow and transform. Our vision is to help businesses and individuals succeed, creating positive experiences for the millions of people who rely on us for a sustainable future. We provide share registration, deliver services for reward and benefits and develop solutions for customer management in regulated industries. Our work with some of the most significant organisations in the UK and US means we engage with 29 million of their shareholders, pensioners and employees.