Who We Are

Join a team that puts its People First! As a member of First American’s family of companies, FirstFunding, operates as a non-depository (non-bank) company offering warehouse lending facilities.

These facilities help provide necessary funding capability to non-delegated correspondent lenders, correspondent lenders, community banks and credit unions.

First Funding services roughly 300 accounts currently and is growing! Since 1889, First American (NYSE : FAF) has held an unwavering belief in its people.

They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential.

Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years.

We have also earned awards as a best place to work for women, diversity and LGBTQ employees, and have been included on more than 50 regional best places to work lists.

First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Manages assigned account(s) to increase market share, meet specific revenue and long-term strategic objectives and service clients.

As primary interface to customer, represents company in developing comprehensive account plan strategy to identify key sales opportunities with existing and potential clients.

Has primary responsibility for customer service, coordinating action plans with multiple internal and external entities.

Job may have sales and business development role in addition to service role. Manages implementation activities and ongoing training to clients, based on strong knowledge of client business requirements and product knowledge.

Expected to be product expert and communicate requirements to Product Management / Marketing for product enhancements.

What you will be doing

• Achieves assigned revenue quota and goals consistent with the company’s strategic plans for top accounts.
• Takes leadership role in and assume responsibility for establishing senior management contacts and relationships with assigned accounts
• Develops long term strategic account plan which identifies potential business opportunities, defines goals and resource requirements,
• Coordinates these efforts with other Account Managers and company management who have responsibility for other locations, divisions or subsidiaries of the account
• Builds and maintains relationships with the account at all levels, utilizing company management and other company resources to ensure that company has high visibility with the account.

Provides strategic direction to and coordinates the efforts of other Account Managers assigned to the account. Interfaces with National Sales Management to accomplish this

• Identifies new business opportunities and works with other Account Managers, company management, business development, marketing and technical support to prioritize those opportunities and integrate them into the account plan
• Qualifies opportunities by determining customer need, customer timeframe and ability to purchase company product

Job Complexities

• Assignments are broad and complex in nature, usually requiring significant originality and ingenuity. Has appreciable latitude for un- reviewed action or decision
• Assigned client group(s) at this level is larger and more complex in nature.
• May act in advisory capacity, making recommendations to management which may have an important bearing on the conduct of the divisions business

Supervision Received or Extended

No formal supervisory responsibility, but is resource to more junior employees

What you will bring

• Excellent written and verbal communication skills
• Strong knowledge of lending and banking industry
• Knowledge of front end systems
• Strong negotiation skills
• Must be very detail oriented
• Excellent training skills

Typical Education

Bachelor’s degree or equivalent combination of education and experience

Typical Range of Experience

7 years related experience

License or Certification

May require a valid driver’s license

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.

They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

All personnel may be required to perform duties outside of their normal work hours and / or responsibilities from time to time, as needed.

Salary range : $45,000.00-$65,000.00

What We Offer

By choice, we don’t simply accept individuality we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success.

We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work.

First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO / paid sick leave and other great benefits like an employee stock purchase plan.

Last updated : 2024-07-02