Title: NASA Voice Controller for Mission Control Center Belong. Connect. Grow. with KBR! Around here, we define the future. We are a company of innovators, thinkers, creators, explorers, volunteers, and dreamers. But we all share one goal: to improve the world responsibly and safely. This position is located at NASA - Johnson Space Center within the Mission Control Center (MCC) Houston Voice discipline. This position requires certification in both the on-console duties of Houston Comm Tech (HCT) and Houston Voice Controller (HVC). Primary responsibilities are exercised in an on-console environment through configuration, control, and monitoring of the Voice Processors (VoP) and Digital Voice Inter-communications Equipment (DVICE), Recording and playback of Mission Voice Recorders Equipment (MVRE), providing reliable voice communications between crew members, ground controllers, and supporting centers/agencies. The Houston Voice Controller ensures the operation and availability of the VoPs and DVICE systems during all simulations, testing, and flight phases. Console operations are conducted 24/7, 365 days/year. All Voice Controllers support a rotating schedule covering three shifts. Responsibilities: • Participate and contribute to MCC hardware and software requirements reviews and originates Review Item Dispositions (RIDs) to address voice system concerns. Originates Change Requests (CRs) against delivered systems to correct DVICE and VoP system inadequacies. • Participate and contribute to operational documentation reviews to include Local Operating Procedures (LOPs), Flight Controller Operations Handbook (FCOH), Integration Test Plans/Procedures and Flight Mission Rules. • Provide assistance and support to entry-level Voice Controllers during both on and off-console support. • Participate in scheduled mission simulations, conducts Voice system validation tests and portions/sequences of unique support counts designed to prepare Voice and Space-to-Ground system elements for simulations and testing readiness. • Coordinate and control the configuration and operation of DVICE between MCC-Houston, Goddard Space Flight Center (GSFC), MCC-Moscow, Ground Network (GN), Space Network (SN), Kennedy Space Center (KSC), Marshall Space Flight Center (MSFC), the Air Force Satellite Control Facility (AFSCF) and the JSC Mission Simulators during testing, simulations, and mission support. Includes direct communication with International and Commercial Partners JAXA, ESA, Moscow, ISA, CSA, AXIOM, SPACEX, and configuration control. • Monitor Space-to-Ground, Air-to-Ground, and voice circuits to ensure proper voice reception and transmission. Provide status to Operation Team members (OT) and Flight Control Team members. • Assist in identifying voice system problems and lead troubleshooting efforts until they are isolated and restored. Assist in post operations follow-up and follow through of systems problems that dictate changes to operational documentation. • Maintain detailed and accurate Voice Controller Console logs with attention to communication of information necessary for subsequent controller operation or detailed follow-up of problem isolation. • Communicate status of voice systems to the Senior Voice Controller, Flight Control Team and communicate potential problems and mission rules violations with recommend action(s) to the Ground Controller (GC). • Provide comprehensive end-of-shift Voice Controller status summaries to the MCC Ground Controller (GC) during mission support. • Participate in the OT training and orientation of new Houston Voice Controllers during the certification process. Qualifications • Bachelor Science degree plus 0-2 years of experience related to space flight operations, control center operations and/or ground or space network operations. In addition, candidates must: • Be team oriented • Possess strong written and verbal communication skills • Have strong decision making and problem resolution capabilities • Demonstrate good PC skills and familiarity with networks • Be able to work a flexible and dynamic work schedule Desired skills that add to a person’s capabilities but are not required: • Current or previous certification in one or more of the JSC Mission Control Center Operations Team (OT) positions • Knowledge of International Space Station communication systems, radios, computers, video, voice systems, satellite systems, and antennas KBR Benefits KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development. Click here to learn more: KBR Benefits Inclusion and Diversity at KBR At KBR, we are passionate about our people, sustainability, and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer. We Deliver – Together. Click here to learn more: Inclusion and Diversity at KBR KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law. KBR — Delivering Solutions, Changing the World. KBR brings together the best and brightest to deliver science, technology and engineering solutions that help governments and companies around the world accomplish their most critical missions and objectives. In everything we do, we are guided by our ONE KBR Values: We Value Our People – We create diverse, inclusive environments in which each person can feel safe, respected and valued, and where everyone has opportunities to grow and reach their full potential. We Deliver – We are uncompromising in our commitment to deliver innovative, high-quality, technology-led solutions for our customers and exceptional, sustainable value for all our stakeholders. We Are People of Integrity – We value honesty, trust, courage, fairness, prudence and tenacity. We believe doing what’s right for the planet, the communities where we work, and our people is good for business. We Empower – We empower our people with a shared purpose, the right tools and the supportive culture they need to be proactive decision-makers, to be adaptive to change, and to succeed. We Are a Team of Teams – We have a will to succeed, but we value the achievements of our team of teams over individual accomplishments. Our collective focus makes us a better, stronger, more effective company. We have also embedded environmental, social and governance (ESG) principles in every business operation and corporate function. Not only are we committed to operating safely, sustainably and equitably, but we are also committed to using our capabilities and expertise to help our customers accomplish their sustainability goals. Worldwide, KBR employs a diverse workforce approximately 29,000 people strong, with customers in more than 80 countries and operations in 40 countries. At KBR, We Deliver. Fraud Alert Fraud has infiltrated the job placement market via the internet, email and direct phone contact. Attempts have included unauthorized use of KBR’s name and logo to solicit potential job seekers or to extend false job offers. Bad actors may mix in fake job advertisements with legitimate postings. These ads can include contact instructions and require job seekers to send sensitive personal information or money to pay for visa applications, processing fees, etc., in exchange for consideration for a high-paying position. KBR will never ask for any sort of advance payment as part of the recruiting/hiring process. Candidate profiles are carefully managed to protect personal information.