Do you thrive in a fast-paced environment and enjoy providing exceptional patient care? Are you bilingual and possess a Phlebotomy certification? If so, then our Client’s Adolescent & Reproductive Health Program has the perfect opportunity for you!

We are seeking a highly motivated and organized Medical Office Assistant (MOA) to join our team on a contract basis with the potential to transition to a permanent position. This role is vital in supporting our mission of delivering quality healthcare services to the Baltimore community.

Location: Baltimore, Maryland

Work Schedule: Onsite Monday – Friday 9AM- 5PM

Responsibilities:

• Prepare examining rooms and patients for appointments.
• Assist physicians and clinicians during examinations.
• Gather pre-examination information and patient case history details.
• Schedule and process appointments.
• Obtain and assess patient information for billing and registration, entering data into our electronic system.
• Collect laboratory specimens, prepare slides, and perform selected tests following established protocols (Phlebotomy certification required).
• Take and record vital signs.
• Prepare microscope slides and record data in patient files.
• Provide clinical support services to community clinics, ensuring timely return of testing and specimens.
• Maintain inventory of office and medical supplies.
• Ensure patient examination areas are clean and well-stocked.
• Answer phone inquiries regarding clinic services.
• Provide patient information and referral services.
• Perform light typing duties.
• Maintain medical record files, including patient charts and invoices sent to third-party payers.
• Ensure accurate documentation is entered into the electronic health record system.

Qualifications:

• High School Diploma or equivalent required.
• Valid CPR or BLS
• Valid PPD or Chest X Ray
• MMR
• Associate degree in a health-related field preferred.
• Bilingualism (English and Spanish) a must.
• Valid Phlebotomy certification required.
• Minimum 2 years of experience in a medical office setting.
• Technical Skills: Experience with Epic Electronic Medical Records Software System HIGHLY Preferred. Proficiency in Microsoft Office Suite, especially in Word, Excel, and PowerPoint, is a must. Experience with video conferencing platforms such as MS Teams, Zoom, or Webex is preferred.
• Excellent organizational skills and attention to detail.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Commitment to providing compassionate and professional patient care.
• Benefits: Competitive salary and benefits package (details available upon request).
• The opportunity to make a positive impact on the health of the Baltimore community.
• Work in a dynamic and supportive environment.