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Level 4
Answer questions from customers on their account and process document requests. This position primary responsibility will be to respond to email requests that are received in the Customer Care inbox.
Must have demonstrated ability to communicate effectively both in oral and written communications especially over email, manage time effectively, work with a team, and follow up with customers to resolve issues. Candidates should have a positive attitude and willingness to provide great service to customers and fellow 21st Team Members.
Business Unit -
21st Mortgage
21st Mortgage Privacy Policy
Full Time
$37k-46k (estimate)
06/16/2024
07/05/2024
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.