23andMe is seeking a talented Research Associate to join our team. This person will be responsible for supporting a variety of research projects and collaborations aimed at improving our genetic understanding of specific health conditions or populations.
This will involve working cross-functionally to support research participant recruitment and engagement, facilitating communications with potential collaborators, supporting the review and execution of collaboration agreements, and submitting applications to access external genomics datasets. This is an exciting opportunity to advance ground-breaking genomics research at 23andMe and beyond.
With the world’s largest database of more than fifteen million genotyped customers, 23andMe is at the forefront of using human genetics to advance biomedical research and transform healthcare. Join our growing research team in translating genetic discoveries into insights into molecular biology of human traits and diseases.
Who We AreSince 2006, 23andMe’s mission has been to help people access, understand, and benefit from the human genome. We are a group of passionate individuals pushing the boundaries of what’s possible to help turn genetic insight into better health and personal understanding.
What You'll Do

• Serve as liaison between 23andMe and potential collaborators by helping them select appropriate collaboration programs and navigate the application processes
• Prepare guidance materials for the Customer Care team to use when responding to emails from research participants; investigate and resolve participant issues that require escalation to the Research team
• Conduct eligibility screening for research studies
• Work closely with the Research and Legal teams to facilitate access to published 23andMe genomics datasets by reviewing requests, drafting agreements, and sharing datasets
• Collaborate with the Communications team to plan blog posts and other press activities for impactful publications
• Work closely with scientists on the Research, Product, and Therapeutics teams to prepare, track, and submit applications for external genomics datasets in government repositories or biobanks
• Take meeting minutes, track action items, organize documentation, issue compensation to research participants, and route study materials for stakeholder approval and IRB submission. Incorporate a “DEI by design” framework into each phase of project execution
• Track metrics and efficiently communicate progress and issues arising to multiple stakeholders
• Maintain program documentation and continually search for opportunities to improve program processes

What You'll Bring

• BS in Biology or related discipline or equivalent work experience required, education and/or training in genetics is preferred
• 1 years post-graduate research or work experience in genomics; 1 years experience in customer-facing or patient-facing role
• Experience with multi-institutional research projects, human subjects research, and the scientific publication process are preferred
• Ability to demonstrate patience and empathy while resolving sensitive inquiries from research participants; experience communicating externally and professionally as a representative of an organization or project team
• Committed attention to detail and timelines, and an ability to manage high-volume programs with substantial documentation and tracking requirements
• Friendly, flexible and a phenomenal teammate; creative thinker and proactive problem solver
• Ability to work from 23andMe's office in Sunnyvale, CA a minimum of three days per week is required

Answers to the following should be included in your cover letter:

• Share three adjectives you would use to describe yourself
• Describe a time when you have dealt with challenging deadlines for a project or set of projects
• Describe a time when you identified a task that could be completed more efficiently, and how you addressed it
• Why are you interested in this position?

Note: A writing sample may be requested
About Us23andMe, headquartered in Sunnyvale, CA, is a leading consumer genetics and research company. Founded in 2006, the company’s mission is to help people access, understand, and benefit from the human genome. 23andMe has pioneered direct access to genetic information as the only company with multiple FDA authorizations for genetic health risk reports. The company has created the world’s largest crowdsourced platform for genetic research, with 80 percent of its customers electing to participate. The platform also powers the 23andMe Therapeutics group, currently pursuing drug discovery programs rooted in human genetics across a spectrum of disease areas, including oncology, respiratory, and cardiovascular diseases, in addition to other therapeutic areas. More information is available at www.23andMe.com.
At 23andMe, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at accommodations-ext@23andme.com. 23andMe will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
Please note: 23andMe does not accept agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you.
Pay Transparency23andMe takes a market-based approach to pay, and amounts will vary depending on your geographic location. The salary range reflected here is for a candidate based in the San Francisco Bay Area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
San Francisco Bay Area Base Pay Range
$92,000—$138,000 USD