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24 Hour Fitness is Hiring a General Manager Near Vancouver, WA
FULL-TIME Full-time
LOCATION 13019 NE Fourth Plain Road Vancouver WA 98682
About UsCelebrating over 40 years as an industry leader, 24 Hour Fitness is committed to creating a healthier, happier world through fitness with over 270 clubs in 11 states nationwide. We provide a welcoming and inclusive environment, with thousands of square feet of premium strength and cardio equipment, turf zones, free weights, functional training areas and more. Studio and cycle classes, personal training and innovative digital and virtual offerings are all available options to keep our member's minds and body fit. Join us in creating a healthy happier world by changing lives through fitness!
Job SummaryAs a General Manager at 24 Hour Fitness, you will ignite passion and purpose in your team, your members, and your community. As the head coach and driving force behind operational excellence, unparalleled customer service, and a pristine environment, you'll lead a dynamic team to deliver on our service promise. Embodying the role of a player-coach, you'll inspire and train your team, setting ambitious goals with clear metrics and action plans. Through fostering an inclusive culture that mirrors our brand, values, and strategy, you'll cultivate a team that not only meets but exceeds our members' expectations.
Essential Duties & Responsibilties
Benefits Summary24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership.
Compensation SummaryAll Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan.
Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above).
Accrue 1 hour of sick time for every 30 hours worked.
Actual offer may vary from posted hiring range based on location, work experience, and/or education.
Salary Range: $65939 - $80593 (Actual offer may vary from posted hiring range based on location, work experience, and/or education.)
FUNCTIONAL GROUP Club Management
LOCATION 13019 NE Fourth Plain Road Vancouver WA 98682
About UsCelebrating over 40 years as an industry leader, 24 Hour Fitness is committed to creating a healthier, happier world through fitness with over 270 clubs in 11 states nationwide. We provide a welcoming and inclusive environment, with thousands of square feet of premium strength and cardio equipment, turf zones, free weights, functional training areas and more. Studio and cycle classes, personal training and innovative digital and virtual offerings are all available options to keep our member's minds and body fit. Join us in creating a healthy happier world by changing lives through fitness!
Job SummaryAs a General Manager at 24 Hour Fitness, you will ignite passion and purpose in your team, your members, and your community. As the head coach and driving force behind operational excellence, unparalleled customer service, and a pristine environment, you'll lead a dynamic team to deliver on our service promise. Embodying the role of a player-coach, you'll inspire and train your team, setting ambitious goals with clear metrics and action plans. Through fostering an inclusive culture that mirrors our brand, values, and strategy, you'll cultivate a team that not only meets but exceeds our members' expectations.
Essential Duties & Responsibilties
- Recruit, train, and develop a high-performing team, providing ongoing coaching, feedback, and performance evaluations.
- Provide visionary leadership to the team, setting clear objectives, delegating responsibilities, and fostering a culture of excellence and accountability.
- Positively impact the lives of your members by fostering a sense of community and belonging that encourages them to keep showing up to achieve their fitness goals.
- Oversee day-to-day club operations, including facility maintenance, equipment upkeep, and cleanliness standards.
- Develop and implement strategies to drive membership sales, personal training sessions, and other revenue streams, meeting or exceeding targets.
- Manage budgets effectively, control expenses, and maximize profitability while adhering to company policies and procedures.
- Implement safety protocols and procedures to ensure the well-being of members and staff, in compliance with health and safety regulations.
- Build relationships within the local community, representing the gym at events, and implementing outreach initiatives to attract new members.
- Develop and execute retention strategies, such as member engagement programs, events, and incentives.
- Ensure adherence to company policies, procedures, and standards, as well as relevant industry regulations.
- Drive Net Promoter Score (NPS) by ensuring exceptional customer service delivery, addressing member concerns promptly and fostering a clean, friendly and well-maintained environment.
- 3-5 years of management experience in the broader retail/hospitality/fitness industry, with a proven track record of success.
- 2-4 years of progressive management experience supervising 3-10 employees in a team environment with measurable employee development and promotion outcomes.
- Ability to inspire and lead teams to implement and deliver on member and team member initiatives through a strong service focus and creating and implementing a consistent and robust service culture.
- Ability to create a high-performance culture through people development, innovation, and collaboration within your team.
- Excellent communication, interpersonal, and customer service skills.
- CPR/AED certification (or willingness to obtain).
- Bachelor's degree in Business Administration, Sports Management, or a related field.
- Additional certifications in personal training, such as NASM, ACE, ISSA, etc.
- Familiarity with sales techniques and strategies.
- Active involvement in the fitness community through professional associations or networking events.
- While performing duties of this job, the employee is regularly required to stand, walk.
- Frequently required to climb, balance, stoop, kneel, crouch or crawl.
- Regularly required to lift up to 25 pounds. Occasionally required to lift up to 100 pounds.
- Telephone usage: ability to communicate with internal and external members.
- Required usage of cleaning chemicals, ladders, utensils and equipment.
- Regularly exposed to moving mechanical parts.
- Noise level in the environment is occasionally loud.
- Ability to travel up to 10% of the time to attend training sessions and meetings.
Benefits Summary24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership.
Compensation SummaryAll Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan.
Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above).
Accrue 1 hour of sick time for every 30 hours worked.
Actual offer may vary from posted hiring range based on location, work experience, and/or education.
Salary Range: $65939 - $80593 (Actual offer may vary from posted hiring range based on location, work experience, and/or education.)
FUNCTIONAL GROUP Club Management
Job Summary
JOB TYPE
Full Time
SALARY
$84k-115k (estimate)
POST DATE
10/22/2023
EXPIRATION DATE
08/23/2024
WEBSITE
24hrfit.com
HEADQUARTERS
Carlsbad, CA
SIZE
<25
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The job skills required for General Manager include Leadership, Coaching, Accountability, Initiative, Planning, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a General Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by General Manager. Select any job title you are interested in and start to search job requirements.
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