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Job Purpose:
Our client is a leading apparel company! They are seeking a professional individual to join their Eugene, team to facilitate timely and accurate execution of order management, returns management and consolidated reporting views for the defined portfolio to achieve the revenue and profitability plan. This individual will monitor order entry, drive correct vendor compliance and ensure SOX 404B controls in place while performing activities
Key Outputs and Actions of position:
• Maintain established controls and ensure established procedures (SOP’s - Standard Operating Procedures) are followed in close collaboration with the external provider (3rd party) to achieve agreed targets
• Establish close customer relationships with defined Strategic and non-strategic Accounts and act as first point of contact related conversion of order book and planned demand
• Facilitate growth through optimizing operational excellence of end to end OTC processes from order procurement through delivery conversion
• Ensure 404B Compliance
Must Have:
• 3 years experience of business to business or .com accounts customer service
1-2 years in a corporate environment required; apparel industry preferred.
Order Management experience preferred.
• Technical experience with SAP or similar ERP system
• Fluent English - both Written and Verbal
• Excel – Intermediate to Advanced level (including VLOOKUP, Pivot Tables, IF statements)
• Critical Customer Support Skills
• Positive attitude: The ability to envision and expect favorable results. The willingness to try new things.
• Communication:
Sharing information between all key stakeholders for mutual commercial benefit.
Excellent written and verbal communication skills
Strong listening and interpersonal skills with focus on collaborative teamwork and negotiation
Proven ability to work with diverse teams
• Teamwork: The ability to work cohesively towards common goals, creating a positive working environment and supporting each other to combine strengths and enhance overall team performance.
• Self-management: The skill to work autonomously, problem solving, resisting stress, communicating clearly and managing time and priorities with minimal direction/referral.
• Willingness/aptitude to learn. The readiness or quickness in learning new skills
• Decision Making and Problem solving:
• Excellent organizational/prioritization skills; attention to detail
Preferred
• Good understanding of logistical processes across markets
• Experience of Automatic EDI connections
• Experience with supplier portal applications
Full Time
Business Services
$52k-65k (estimate)
07/27/2024
08/22/2024
24seventalent.com
LOS ANGELES, CA
200 - 500
2001
CELESTE GUDAS
$50M - $200M
Business Services
As a strategic resource for talent management, 24 Seven helps creatively driven global brands identify, recruit and secure game changing talent. Our innovative approach combines global reach, industry expertise and market intelligence to deliver top performers that advance your unique business goals. We are the go-to-talent source for the world's top teams in Digital Marketing, Creative, Tech, Data, Beauty, and Retail. From 12 offices worldwide, our talent network extends to 25 countries. As our clients expand operations, we are ready to support them in new markets globally. Visit us at: www.2...4seventalent.com
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The job skills required for Order Management Analyst include Customer Service, Attention to Detail, Order Management, Problem Solving, Verbal Communication, ERP Systems, etc. Having related job skills and expertise will give you an advantage when applying to be an Order Management Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Order Management Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Order Management Analyst positions, which can be used as a reference in future career path planning. As an Order Management Analyst, it can be promoted into senior positions as an Order Fulfillment Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Order Management Analyst. You can explore the career advancement for an Order Management Analyst below and select your interested title to get hiring information.