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Must have the ability to thrive in a fast pace environment. We are a very busy shop and we strive to keep customer service our number one priority. The biggest thing that sets us apart from other shops is the ability to provide a great quality repair with a much quicker delivery time.
This is a great opportunity for the right driven individual to make more than a comfortable living.
Must have 2 years experience in automotive service writing.
```Duties```
- Greet customers and provide excellent customer service throughout their visit
- Listen to customer concerns and accurately document them
- Schedule appointments and communicate with customers regarding service timelines
- Prepare work orders and ensure accurate documentation of services performed
- Provide estimates and explanations of repairs to customers
- Coordinate with technicians to ensure timely completion of repairs
- Process payments and handle cash transactions
- Maintain a clean and organized work area
```Qualifications```
- Strong customer service skills with the ability to effectively communicate with customers
- Mechanical knowledge and understanding of automotive systems
- Experience handling cash transactions and basic math skills
- Knowledge of air brake systems, vehicle maintenance, and diesel engine repair is a plus
- Familiarity with automotive service and sales processes
- Ability to diagnose automotive issues using diagnostic tools is a plus
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.
Job Type: Full-time
Pay: $50,000.00 - $120,000.00 per year
Day range:
Shift:
License/Certification:
Work Location: In person
Full Time
Consumer Services
$38k-51k (estimate)
11/10/2023
10/05/2024
2mautomotive.com
San Mateo, CA
<25
Consumer Services
The following is the career advancement route for Automotive Service Writer/Advisor positions, which can be used as a reference in future career path planning. As an Automotive Service Writer/Advisor, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Automotive Service Writer/Advisor. You can explore the career advancement for an Automotive Service Writer/Advisor below and select your interested title to get hiring information.