Reports to : Practice Manager and Business Manager

ENVIRONMENT :

A fast paced pediatric practice. 3 Rivers Pediatric Dentistry strives to provide exceptional dental care to infants, children, teens, and those with special needs.

We view every patient as an individual and partner with families to care for their specific needs and promote a lifetime of strong oral health.

3 Rivers Pediatric Dentistry works to treat all patients with compassion and respect in a fun, educational, and kid-centered environment.

PRIMARY RESPONSIBILITIES :

A dental billing specialist and administrative assistant is in charge of managing payments for patients in a dental practice and assisting with a variety of administrative tasks.

The position includes communicating with patients and dental or health insurance companies to request payments for services rendered.

SPECIFIC DUTIES :

• Managing, collecting, and posting all billing information
• Communicating with patients, insurance companies, and any other involved parties
• Creating and issuing statements on as-needed basis
• Addressing any billing problems or disagreements
• Communicating with patients to help resolve any problems and find answers to questions
• Assisting other professionals in the patient care coordination department
• Monitoring payments and accounts to look for any discrepancies
• This position additionally takes on the role of Treatment Coordinator / Front Desk as needed

REQUIREMENTS :

Education / experience :

• High school diploma or equivalent
• 2 years work experience in dentistry preferred
• Computer skills with dental software

Interpersonal :

• Good interpersonal skills to maintain effective rapport with patients, dentists, other staff members and community
• Effective verbal skills to communicate with patients and staff
• Customer service
• Analytical thinking
• Integrity
• Confident with mathematics
• Time management
• Organization
• Attention to detail
• Accuracy

Last updated : 2024-06-20