Join TriumphPay! At TriumphPay, we believe our team members make a difference. They make a difference in the lives of their customers, their communities and with our organization as a whole. That's why we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better. Position Summary: The Senior Product Manager will inform the strategy and drive execution for one or more software. They will collaborate with subject matter experts on the specific workings, features and function of our software modules. They will partner with the development team and business stakeholders to define features and functionality with an end goal of meeting business requirements and delivering best-in-class applications. ESSENTIAL DUTIES & RESPONSIBILITIES Participate in priority setting for development initiatives by facilitating discussions with business stakeholders, development teams and user experience designers. Consult with stakeholders to understand business problems and translate them into user stories with detailed acceptance criteria. Create detailed roadmaps, schedules, project estimates, resource plans and status reports. Develop user stories and acceptance criteria for applications that define the business requirements, according to existing standards and methodologies based on a comprehensive understanding of TriumphPay’s operational needs. Document detailed systems design specifications and components (e.g., user screens, program logic, calculations, formats, reports, interfaces, etc.). Work with development teams using Agile methodologies to ensure value is being delivered on each sprint. Proactively stay up to date and informed of any change, or planned change that will impact the user community and document/communicate changes. Work closely with development teams to manage the execution of projects on time and within budget. Participate in systems acceptance testing activities. Manage vendor relationships and/or resources as needed. Provide problem resolution and enhancement support for production applications. Perform other duties as assigned. EXPERIENCE & EDUCATION The successful candidate will possess software development and business process experience, leadership and management expertise, analytical and critical thinking skills, and attention to detail. Additionally, the ideal candidate should possess the following: Bachelor’s degree in Business, Management Information Systems or related field or equivalent work experience. 5 years product management experience in a professional environment supporting multi-function project team’s designers, software engineers, and QA. Experience with agile implementation methodologies. Proficiency with Microsoft Office suite and experience with collaborative application development platforms like Azure DevOps or JIRA. Development experience a plus. SKILLS & ABILITIES REQUIRED Experience supporting multi-function software development teams with at least 5-10 team members including designers and developers. Prior experience with leading project idealization to completion. Excellent verbal and written communication skills and ability to flex communication style with technical and non-technical users. Strong project management and organizational skills, with ability to work on multiple projects simultaneously. Strong organizational, prioritization and time management skills self-motivated and reliable, drive to hit performance targets in a fast-paced environment. Ability to work with minimal supervision. Ability to work with and influence personnel. Strong Collaborative skills with an ability to effectively communicate with both technical teams and non-technical business users/leaders. Strong and focused team player and a consensus builder. Ability to sift through details quickly and determine what’s important. Ability to work in an ambiguous environment; strong problem solving and troubleshooting skills. Passion for and a desire to delight the customer. WORK ENVIRONMENT The work environment characteristics described here may be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Moderate noise (i.e. business office with computers, phone, and printers, light traffic). Ability to work in a confined area. Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary. While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone. Specific vision abilities are required by this job due to computer work. Light to moderate lifting is required. Regular, predictable attendance is required. We offer Medical, Dental, Vision, Paid Time Off, 401k and much more. Go on. Do it. Apply Today! OUR BUSINESS TriumphPay is the payments network for freight brokers, factors, shippers and carriers in the North American trucking industry. We provide digital, frictionless presentment, settlement, and payment experiences giving our partners the freedom to grow their businesses and empowering carriers to determine how and when they would like receive payment. We are proud to be an equal opportunity employer and we do not discriminate in recruitment, hiring, training, promotion, or other employment practices on the basis of age, race, gender, color, religion, national origin, disability, sexual orientation, veteran status, or any other basis that is prohibited by federal, state or local law. OUR PURPOSE Every day, we focus on creating value by helping our team members thrive, our customers succeed and our communities prosper. When we do this - we're Helping People Triumph. OUR CORE VALUES Our long-standing core values are based on sound business practices and biblical principles. They flourish in our culture which helps our team members thrive, our customers succeed and our communities prosper. We commit ourselves to: · Transparency · Respect · Investing for the future · Unique is good · Mission is more than the money · People make the difference · Humility FOCUS ON SERVING OTHERS At TriumphPay, we focus on doing the most good in the areas of greatest needs through our philanthropic endeavors. Our philanthropic vision is focused in four areas: · Training future leaders · Establishing viable communities · Giving people a second chance · Serving the less fortunate We support these initiatives at home and around the world. We partner with entrepreneurs who share our philanthropic priorities, have a history of effective assistance programs and are experts in their fields of service. This allows us to serve in places where we can create the biggest impact.