Iowa Athletic Club Restaurant and Sport Bar in Coralville, IA is looking to add a full-time Assistant General Manager to our team! We're looking for someone who has a great customer service background, restaurant, and management experience. Help us continue to be one of the best and motivate our employees to be even better!

Accountabilities:

• LMA (Leadership Management = Accountability)
• WIN on Fast & Friendly Service
• Store-Level Culture
• Policy Enforcement
• Assist with Running A Profitable & Efficient Business

Essential Functions:

• Assist with providing the necessary tools/checklists for front-of-house staff to effectively set the stage of the restaurant to ensure readiness & presentability
• Assist with the success and growth of front-of-house staff
• Monitor the productivity, performance & urgency of team members most notably our commitment to FAST & FRIENDLY service
• Be comfortable and ready to work in any FOH role (host, bar, serve, assist expo) when needed
• Monitoring equipment and facility repair/cosmetic needs and reporting any issues to the GM
• Actively engage our guests by making personal touches
• Ensure the satisfaction of our guests, with genuine empathy, hear their concerns and use comping privileges as necessary
• Take the Rules of Hospitality to heart. Display them, coach them, encourage & enforce them

Expectations:

• Communicate with GM, asking for help when necessary.
• Maintains a clean and presentable appearance, value your professional presentation
• Moves with a sense of urgency set the tone for YOUR shift. Brings a positive attitude & energy to work
• Owns their shift. Does not leave with things undone or disheveled
• Have the hard conversations with staff when someone is not performing to our standard course
• Must be willing and able to work past scheduled hours in cases of call-ins and unexpected business spikes
• Know and use the core values to manage and make decisions, inspire others to do the same
• Run shifts with a focus on the guest experience. Prioritize and use time wisely balancing floor vs. ongoing duties
• Communicate effectively with team members on all levels
• Consistent work schedule of 40- 45 hours per week

Qualifications:

• 1 years of experience in restaurant management, with a proven track record of success
• Excellent organizational, interpersonal, communication, and problem-solving skills 
• Strong leadership skills, with the ability to coach and mentor team members with professional maturity
• Entrepreneurial mentality with experience in a sales-focused environment
• Holds an Iowa Program for Alcohol Compliance Training Certificate (I-PACT)
• Ability to stand and walk for prolonged periods of time
• Ability to lift and carry up to 50lbs

Benefits:

• Highly competitive salary and bonus structure
• Health, dental, and vision insurance (90% paid by company)
• Paid maternity and paternity leave
• Free Employee Assistance Program: Provides a variety of counseling, consultation, resources, and coaching for employee and family members 
• Two-weeks (10 days) paid time-off plus select holidays; scales up after 3 years
• Professional development opportunities and ongoing training
• Employee discounts and perks, including complimentary meals and drink discounts for employees and up to 7 guests across all Craft Concepts Restaurants (25 locations in Iowa, Kansas City, Missouri and Omaha)

*IAC is an Equal Employment Opportunity employer.