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Front Desk Patient Coordinator
360 Orthodontics Los Angeles, CA
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$39k-48k (estimate)
Full Time 2 Days Ago
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360 Orthodontics is Hiring a Front Desk Patient Coordinator Near Los Angeles, CA

Job Description

Job Description
Benefits:
  • Life AD&D insurance
  • Long Term Disability insurance
  • Medical insurance
  • Dental insurance
  • Vision insurance
360 Orthodontics is looking for a detail-oriented, customer-focused Patient Coordinator for our Westwood (Los Angeles) location. Part time schedule: First 4 Tuesdays, Wednesdays, and Fridays and two Saturdays.
Employees are eligible for our Insurance Benefits program after 60 days of employment.
Additional hours may be available on non-patient days.
We Value Team Members Who:
  • Show up consistently and on-time.
  • Get along well with others and have a supportive, team-player attitude.
  • Possess a strong attention-to-detail and desire to get things done accurately.
  • Adapt well to a fast-paced environment where changes occur frequently.
Some Benefits We Offer:
  • Insurance Benefits program for eligible employees.
  • Paid sick leave for eligible employees.
  • Orthodontics care included! Need braces? Our qualified team members receive complimentary orthodontics treatment.
  • We will provide training on our practice management software, computer systems, and other tools.
Requirements:
  • Strong oral and written English skills
  • High school diploma
  • Be a US citizen or be authorized to work in the United States
  • Detail oriented
  • Customer focused
  • Able to cope well with fast-paced environments
Desired:
  • Bilingual (Spanish) highly preferred
Duties:
  • Greet patients
  • Register new patients according to established office protocols
  • Assist patients to complete all necessary forms and documentation
  • Verify and update patient information
  • Inform patients of dental office procedures and policy
  • Move patients through appointments as scheduled
  • Enter all relevant patient information into data system
  • Maintain and manage patient records in compliance with privacy and security regulations
  • Maintain and manage leads and schedule consultations
  • Answer and manage incoming calls
  • Respond and comply to requests for information
  • Schedule patient appointments
  • Confirm upcoming appointments and recalls according to office protocol
  • Check daily appointment schedule
  • Arrange patient charts for next day appointments
  • Fill in cancellations and no-shows
  • Organize referrals to other medical specialists
  • Dispatch lab work appropriately
  • Collect and receipt payments from patients at time of treatment
  • Inform patients of financial treatment plan options
  • Arrange payment schedule with patients
  • Arrange supporting documents for insurance claims
  • Sort and distribute incoming and outgoing postal mail
  • Update patient education materials
  • Maintain a professional reception area
  • Safeguard patient privacy and confidentiality
  • Participate in off-site health fairs and other company sponsored events
  • Perform other clerical/office duties as assigned'

Job Summary

JOB TYPE

Full Time

SALARY

$39k-48k (estimate)

POST DATE

04/22/2024

EXPIRATION DATE

05/05/2024

WEBSITE

360orthodontics.com

HEADQUARTERS

Los Angeles, CA

SIZE

<25

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The following is the career advancement route for Front Desk Patient Coordinator positions, which can be used as a reference in future career path planning. As a Front Desk Patient Coordinator, it can be promoted into senior positions as a Business Office Supervisor- Healthcare that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Patient Coordinator. You can explore the career advancement for a Front Desk Patient Coordinator below and select your interested title to get hiring information.

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