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3C Innovations Inc
Rochelle, NJ | Full Time
$43k-54k (estimate)
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Customer Service Representative
$43k-54k (estimate)
Full Time 3 Months Ago
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3C Innovations Inc is Hiring a Customer Service Representative Near Rochelle, NJ

Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities
Job Summary
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. 
Responsibilities 
  • Identify the reason for the customer’s call, collect relevant information, and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Meet personal and team quotas
  • Attend trainings to maintain up-to-date skills and knowledge
Qualifications
  • High school diploma/GED
  • Previous experience as a Customer Service Representative or in a similar role is preferred 
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively
Compensation: $700.00 - $1,200.00 per week

Who We Are

3C Innovations, located in Rochelle Park, NJ, stands as a distinguished sales and business consulting firm. Our expertise lies in client retention, ensuring satisfaction, and fostering the growth of entry-level employees into future managerial roles. Leaders in the direct marketing and customer acquisition industry, our team has years of marketing and retail mastery, delivering unparalleled results to a diverse clientele. From Fortune 500 companies to regional businesses, we are privileged to collaborate with a wide spectrum of clients.

Careers

Fuel your Growth
We encourage pushing your professional limits and reaching for goals outside of your comfort zone.
Career Recognition
Here at 3c we recognize hard work. Our career promotion path is designed to strengthen your professional experience with new skills and confidence. Grow from an entry level customer acquisition role to branch management with us, learning how to connect with clients and manage a business. Our team leaders are trained to offer support, knowledge, and promote internal growth.

Job Summary

JOB TYPE

Full Time

SALARY

$43k-54k (estimate)

POST DATE

03/22/2024

EXPIRATION DATE

07/27/2024

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