Global Marketing Operations Manager, Senior

• Salary $170,000- $210,000
• New York - Hybrid
• B2B – SaaS - Technology

A huge opportunity for an experienced Marketing Operations Leader to join this rapidly scaling technology firm and take ownership for marketing operations globally.

The right candidate will have a clear and effective strategy and expert knowledge within Salesforce as well as the ability to derive value being driven by marketing, brand and comms activity.

You will play a critical role in driving marketing efficiency and effectiveness, providing visibility into marketing performance by focusing on technologies, reporting, and analytics, and instituting best-in-class operational processes.

Responsibilities

• Develop and implement global software and templates for marketing activity planning and strategy. Ensuring consistency and efficiency in strategy/activity planning across all markets.
• Own the implementation and roll-out of CX strategies across the global group – working on both NPS and VoC projects
• Ensure seamless integration and alignment with global sales operations, facilitating a cohesive approach to reporting, CRM data, customer engagement, and pipeline tracking across all regions.
• Oversee the selection, implementation, and use of marketing technology tools and platforms to enhance campaign performance and provide analytics for decision-making. Lead the selection, implementation, and road mapping of software to streamline marketing processes, including content management, social media, campaign and PR calendars, and events planning.
• Lead the collection, analysis, and interpretation of marketing data to provide insights on performance, identify opportunities for improvement, and inform strategic decisions.

Requirements:

• 8 years of B2B Marketing Operations experience, ideally having operated within the SaaS / Technology markets
• Advanced proficiency with Salesforce
• Experience working with customer surveys, NPS and CX programs.
• Motivated, self-starter attitude, ready to come to the table with ideas

3Search’s customer care and unrivalled marketing expertise will supercharge your marketing career. We are dedicated to promoting equality of opportunity for all employees and job applicants.