CCC Intelligent Solutions is a leading technology company helping to improve the insurance claims process for millions of people. Our award-winning SaaS platform connects more than 35,000 businesses, including insurance carriers, repair facilities, automakers, part suppliers, lenders, and others to streamline the process from start to finish. Our advanced capabilities in AI, IoT, telematics, data, and analytics drive continual innovation across our platform, as we work to advance the multi-trillion-dollar P&C insurance economy’s digital transformation. At CCC, our mission is to keep people’s lives moving forward when it matters most. Diversity of experience and perspective is key to our pursuit so we can deliver a future of possibilities for our customers. The Role Key Responsibilities: JOB DUTIES: Sr. Business Systems Analysts for various and unanticipated worksites throughout the U.S. (HQ: Chicago, IL). Author and maintain detailed system documentation describing complex tools and processes. Work closely with product owners, engineers, and operations to document systems. Perform current-state and gap analysis to research and document business operations and systems. Improve systems to reflect current practices and design modifications. Translate technical flows into highly readable nontechnical requirements and diagrams. Prepare status reports. Ensure efficient on-time delivery of project tasks and milestones. Prepare instruction manuals, runbooks, and other training documentation. Perform system testing and user acceptance testing as needed. Act as a subject matter expert. Technical Environment: Distilling, simplifying, and crystalizing concepts through diagrams and documentation; Gathering requirements and translating them into functional specification documents; relational databases; Business requirement and use case authoring; Databases environments and SQL reports; Workflow Diagramming; Data Dictionary Authoring; Writing SQL scripts for data extraction and analysis; Coding using Python for data analysis; data mapping for webservices; data mapping for APIs integration; resolving data mapping mismatches between integrated APIs; Postman and Postman documentation; SOAP UI and Rest APIs Requirements: JOB REQUIREMENTS: *Master’s degree in Computer science, Information Systems, Business Analytics or related field plus 2 years of experience in business / computer systems analysis required. Required Skills: Distilling, simplifying, and crystalizing concepts through diagrams and documentation; Gathering requirements and translating them into functional specification documents; relational databases; Business requirement and use case authoring; Databases environments and SQL reports; Workflow Diagramming; Data Dictionary Authoring; Writing SQL scripts for data extraction and analysis; Coding using Python for data analysis; data mapping for webservices; data mapping for APIs integration; resolving data mapping mismatches between integrated APIs; Postman and Postman documentation; SOAP UI and Rest APIs. Telecommuting Permitted. (*Bachelor’s degree in Computer Science, Information Systems, Business Analytics or related field plus 5 years of progressive experience in business / computer systems analysis also acceptable). About the company’s commitment to its employees CCC Intelligent Solutions employees are part of an inclusive culture that brings together diverse backgrounds and perspectives. Our team is defined by our values of: Integrity, Customer-Focus, Innovation, Diversity & Inclusion, and Tenacity. Together, we help our clients and each other achieve new goals. CCC is committed to providing employees with opportunities to advance their careers and skillsets. CCC team members receive access to training and education reimbursement is available. CCC offers competitive compensation and generous benefits. Health insurance, PTO, 401K, are just some of the benefits available to team members. For more information about our benefits please check out our careers site. Careers | CCC Intelligent Solutions | CCCIS Each team member plays an important role in the company’s success and each team member has a voice. CCC employee engagement and job satisfaction ratings consistently exceed industry norms – underscoring the value CCC places on its employees. Please check out our corporate profile as well as get a chance to meet some of us by clicking on the following link. CCC Intelligent Solutions Jobs and Company Culture (themuse.com) Introduce yourself to our recruiters, and we'll get in touch if there's a role that seems like a good match CCC Intelligent Solutions is a leading technology company helping to improve the insurance claims process for millions of people. Our award-winning SaaS platform connects more than 30,000 businesses, including insurance carriers, repair facilities, automakers, part suppliers, lenders, and others to streamline the process from start to finish. Our advanced capabilities in AI, IoT, telematics, blockchain, data, and analytics drive continual innovation across our platform, as we work to advance the multi-trillion-dollar P&C insurance economy’s digital transformation. At CCC, our mission is to keep people’s lives moving forward when it matters most. Diversity of experience and perspective is key to our pursuit so we can deliver a future of possibilities for our customers.