Position Title: Human Resources (HR) Generalist II (Non – LO – No Consumer Contact) Department: Human Resources Job Status: Full-time/Salary Reports to: Human Resources Manager Amount of Travel: As needed Salary grade level : 11 _______________________________________________________________________________ Vanderbilt Mortgage and Finance, Inc. (VMF) was established in 1974 and currently services over 150,000 loans. Our strength as an organization is rooted in the quality of our people and products. We are an equal opportunity employer committed to creating a diverse workforce. Furthermore, we're financially strong, with a reputation for leading the industry with unsurpassed products, a broad range of services and a coast-to-coast presence. And we're professionally strong, from entry level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. As a member of our team, we will equip you for success, you'll enjoy excellent benefits, opportunities for growth and an encouraging culture that supports work/life balance. JOB SUMMARY The HR Generalist II is responsible for completing employee relations investigations, supporting HR Operations, managing leave requests, and providing reports audits Vanderbilt Mortgage and Finance (VMF) and HomeFirst Agency (HFA) organizations supporting several US locations. This position reports to the Human Resources Manager and handles employment-related inquiries from team members and leaders, referring complex and/or sensitive matters to the appropriate staff. This position serves as backup for Compensation reviews while assisting with audits and compliance related issues. JOB FUNCTIONS Employee Relations Partners with leaders from several locations on various employee relations issues. Escalates to Human Resources Manager on complex employee relations issues. Provides guidance and support to resolve matters in a way that fosters a confidential process and productive work environment. Collaborates with HR team in guiding objective, thorough, and timely investigations of team member or leader concerns/complaints received through internal or external sources, including the Equal Employment Opportunity Commission (EEOC) and Berkshire Hathaway Hotline. Ensures leaders receive tools needed to successfully lead team members. HR Operations Support Assists team with administrative duties within VMF/HFA in a timely and accurate manner. Assists team with organizational changes within the system. Partners with HR team on system issues that may arise to provide guidance and support. Collaborates with HR team on thoughts and suggestions for Workday (HR/PY system) enhancements. Provides support by assisting HR team with timekeeping and performance questions or issues. Compliance/Leave Requests Collaborates with Benefits department on all leave requests. Partners with leadership to ensure company remains in compliance with compliance laws. Maintains solid foundation of knowledge on leave requirements related to day-to-day management of team members, reducing legal risks, and ensuring regulatory compliance. Educates leadership and team members on compliance laws in regards to leave requests, investigations, follow through, and communication. Develops an ongoing knowledge of HR laws and regulations. Informs Senior HR Manager on complex leave requests for guidance and suggestions. Auditing/Reporting Provides various reports to assist HR team with business needs. Ensures Compliance team receives answers to state and federal audits in a timely manner. Creates and maintains various surveys ensuring organizational health. Partners with Talent Analytics to receive reports and audit requests in a timely and accurate manner. Compensation Partner Backup Supports HR team by providing Compensation reviews for any salary changes as needed. Partners with HR team and leaders to better understand business issues and identify resolutions as it relates to compensation. Communicates approved Compensation reviews as backup for the HR team. Other duties as assigned This job description is not an exhaustive list of all the functions that a team member and other duties may be assigned. REQUIREMENTS AND QUALIFICATIONS Education: High School diploma or equivalent required, college preferred. Years of Related Experience: 2-4 years Human Resources experience required. Licenses/Certifications: PHR or SHRM Certification preferred. Knowledge, Skills and Abilities (KSAs): Business acumen Ability to compile and organize data analytics Understanding or familiarity with HR program execution Experience with Project Management Ability to communicate effectively and efficiently via phone, email, and person to person Strong relationship building skills Excellent collaborator within the team and across other departments Demonstrates excellent customer service Skilled in effectively onboarding Deep understanding of the organization business needs and functionalities Great attention to detail, organizational skills, and time management Good sense of urgency and follow up Here are some more reasons to choose Vanderbilt Mortgage! A Berkshire Hathaway Company – an integrity-based organization offering unlimited career growth Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Vanderbilt Mortgage and Finance, Inc. provides competitive 401(k) programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more. Vanderbilt Mortgage and Finance Inc. is a subsidiary of Clayton of which is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women. As part of Vanderbilt Mortgage’s commitment to Opening Doors to a Better Life, VMF is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program. At VMF, we encourage holistic wellness with physical, nutritional, social, financial, spiritual, and occupational programs available online or in-person for team members. Our newly renovated Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga/barre studio, volleyball, and basketball courts, walking paths, and a disc golf course. Vanderbilt Mortgage and Finance Inc. is committed to a diverse and inclusive workplace. Vanderbilt Mortgage and Finance, Inc. is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Vanderbilt Mortgage. Where you start a job and gain a career! Privacy Policy Business Unit - Vanderbilt Mortgage At Vanderbilt Mortgage and Finance, Inc., we're financially strong, with a reputation for leading the industry with a broad range of loan products, excellent customer service and a coast-to-coast presence. And we're professionally strong, from entry level to more experienced positions.