Title: Direct Sales and Marketing Specialist (Non – LO – Servicing) Job Status: Full Time/Hourly Reports to: Direct Sales and Marketing Team Leader Department: Remarketing Salary Level: 7 Campus Workstyle: Office Optimal Amount of Travel Required: None Vanderbilt Mortgage and Finance, Inc. was established in 1974 and currently services over 150,000 loans. Our strength as an organization is rooted in the quality of our people and products. We are an equal opportunity employer committed to creating a diverse workforce. Furthermore, we're financially strong, with a reputation for leading the industry with unsurpassed products, a broad range of services and a coast-to-coast presence. We're professionally strong, from entry level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. As a member of our team, we will equip you for success, you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work/life balance. POSITION SUMMARY: The Direct Sales and Marketing Specialist position exists to communicate efforts between potential consumers and Remarketing staff on Vanderbilt repossessed homes. ESSENTIAL FUNCTIONS: Assists the Direct Sales and Marketing Professionals in the marketing and communication with potential consumers on Vanderbilt repossessed homes. Acts as a liaison between consumers and the company. Assists in the marketing of company assets. Converts leads generated from various marketing efforts to prospective home buyers. Responsible for scheduling home viewing. Responds to all Live Chats that are initiated through a company website. Follows up on all leads and viewings. Communicates with external customers as well as internal customers. Executes error free data entry skills. Promotes teamwork and success for the department/company. Promotes company image through professional service and actions. Performs other duties as assigned. QUALIFICATIONS: High School diploma or equivalent required. Must be available to work one Saturday a month Great attention to detail and organizational skills. Exhibit great interpersonal skills, effective persuasive skills, and a strong desire to provide exceptional customer service. Experience utilizing Microsoft Excel and Word. Ability to work in a team environment. Must be goal driven. PHYSICAL DEMANDS: Must be able to remain in a stationary position 75% of the time. Constantly operate a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer. 90% communication methods completed over the phone. Must be able to exchange accurate information at all times. Ability to identify and assess account status and determine appropriate process. Constantly works in an indoor temperature controlled, sealed window office environment. BENEFITS: Unique Work from Anywhere Time Bank! To provide flexibility to our full-time in office roles, team members are allotted 18 Work from Anywhere days in their first year. This time bank increases with tenure, ask us for more details! Medical and Dental Plan with Prescription Coverage and Vision Competitive benefits including 401(K) includes 100% company match of the first 4% Paid time off days (PTO), maternity/paternity leave, and holidays Community involvement including Volunteer Paid Time Off (VTO) Tuition Assistance for your first degree Enjoy coming “home” to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being Collaborative and energetic work environment Professional development and promotion opportunities Competitive bonus programs Here are some more reasons to choose Vanderbilt Mortgage! A Berkshire Hathaway Company – an integrity-based organization offering unlimited career growth Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Vanderbilt Mortgage and Finance, Inc. provides competitive 401(k) programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more. Vanderbilt Mortgage and Finance Inc. is a subsidiary of Clayton of which is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women. As part of Vanderbilt Mortgage’s commitment to Opening Doors to a Better Life, VMF is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program. At VMF, we encourage holistic wellness with physical, nutritional, social, financial, spiritual, and occupational programs available online or in-person for team members. Our newly renovated Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga/barre studio, volleyball, and basketball courts, walking paths, and a disc golf course. Vanderbilt Mortgage and Finance Inc. is committed to a diverse and inclusive workplace. Vanderbilt Mortgage and Finance, Inc. is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Vanderbilt Mortgage. Where you start a job and gain a career! Privacy Policy Business Unit - Vanderbilt Mortgage At Vanderbilt Mortgage and Finance, Inc., we're financially strong, with a reputation for leading the industry with a broad range of loan products, excellent customer service and a coast-to-coast presence. And we're professionally strong, from entry level to more experienced positions.