619 Spirits North Park in San Diego, CA is looking for a General Manager to join our growing team. We are located on 3015 Lincoln Ave. Our ideal candidate is self-driven, motivated, and hard-working. You will be responsible for every aspect of the operation and growth of the restaurant.

Job Description

Position: General Manager

Type: Salaried, Full-time

Reports To: Owner

Supervises: Hourly FOH employees

Duties and Responsibilities:

Responsibilities include, but are not limited to:

• Oversee daily business operations
• Manage staff and delegate responsibility as needed
• Maintain excellent customer service standards

Financial

• Set annual team goals and assist in annual budget preparation.
• Oversee monthly P&L and daily numbers to maximize revenue and manage controllable costs and expenses with a strong emphasis on all cost of goods (“COGS”) and Labor.
• Approve invoices for payables and ensure clear communication with accounting department on all checks, invoices etc.
• Manage petty cash
• Create and maintain systems to track staff performance related to customer service and revenue maximization

Marketing

• Find creative low-cost ways to market the venue
• Create and implement Loyalty Programs
• • Ensure marketing information is to the Marketing team on time
• Help with themes for holidays and special events
• Ensure brand is being properly represented at all times
• Work with PR firm to ensure high visibility placement of venue in local and national media.
• Participate in off-site events
• Help to promote the culinary team

Operation

• Oversee the Manager Action Items List to ensure everything is getting done
• Oversee nightly closing to ensure done properly as needed
• Assist with nightly Toast check-outs of staff and completing bank drops
• Create and implement specific policies and procedures that will enhance customer service
• Ensure private parties and sites are executed properly
• Review all staff clock in/out times and make punch adjustments as needed before payroll
• Review all incident reports before they go in binder
• Manage floor as scheduled
• Ensure proper time is effectively split between all departments
• Hold weekly manager meetings and ensure proper follow-up on all action items

Other

• Collaborate with HR to ensure venue is in compliance with all pertinent employee rules and regulations
• Read industry publications to keep up-to-date on trends
• Conduct and participate in staff reviews
• Conduct every final staff interview
• Responsible for all aspects of ToastPOS system (front and back of the house)
• Become an expert on Toast
• Maintain all comp/void reports and help to keep at acceptable levels
• Take the time to learn what you don’t know

Qualifications

• Excellent communication skills to connect effectively with customers and co-workers
• Positive attitude and ethics which support our values and culture
• Ability to manage a fast-paced, high-volume, clean, customer-focused workplace
• Strong time-management skills; ability to multi-task, prioritize, and organize
• At least 2 years senior management experience with extensive knowledge in restaurant, nightclub, and private events
• Must be familiar with yield management and cost controls
• Must be able to adequately communicate both orally and in writing
• Must be able to input and access information in the computers/point of sales system
• Must be comfortable learning new skills
• Must have a “hands-on”, proactive management style

Skills and Attitudes:

Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.

Must have the ability to:

• Perform job functions with attention to detail, speed, and accuracy
• Prioritize and organize
• Be a clear thinker, remain calm, and resolve problems using good judgment
• Follow directions thoroughly
• Understand guest service needs
• Work cohesively as a team with co-workers
• Direct staff performance and follow up with corrections as needed

Education:

Must have one or more of the following:

• Bachelor’s degree (B.A.) from a four-year college or university
• Four (4) years of related experience and/or training
• Equivalent combination of education and experience.

Certificates, Licenses, and Registrations:

• Food Handlers Card (must be obtained within 30 days of employment)
• CPR and First Aid certified (must be obtained within 30 days of employment)
• LEAD card (must be obtained within 30 days of employment)

Physical Requirements:

• Must be able to stand/walk for up to 8 hours at a time
• Must be able to sit for up to 8 hours at a time
• Must be able to lift at least 50 pounds safely and properly
• Ability to speak and hear, vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Be able to reach, bend, stoop

Other Requirements:

• Ability to work in a stressful, fast-paced environment
• Must be able to work holidays, nights, and weekend
• The noise level in the work environment usually is loud.
• The employee may be exposed to the risks associated in attempting to resolve issues with difficult guests.
• Work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays

We are looking forward to receiving your application. Thank you.