Location: Fox Run Village by Erickson Senior Living Fox Run is a beautiful 108-acre continuing care retirement community in Novi, Michigan. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing. Compensation: $18 hourly plus on-call base pay. The schedule for this position is as follow for on call: Week 1: Tue/Fri Week 2: Mon/Tue/Thur/Sat/Sun We are hiring an On-Call Coordinator in Home Support who provides after-hours scheduling and staffing for all private duty home care services. How you will make an impact: Answering after-hours phone calls in a timely and courteous manner. Handling all inquiries /referrals promptly to determine the urgency of follow-up needed. Overseeing all after-hours resident schedules for private duty services to ensure they match the indicated plan of care. Triaging residents, families, referral sources, and employee questions and issues as appropriate. Maximizing schedules and reducing the amount of open shifts while minimizing overtime and scheduling inefficiencies. What we offer: Competitive benefits packages including medical, dental, vision, and PTO in accordance with applicable state law. 401k for all employees 18 and over. Company contribution up to 3% once eligible. Education assistance, certification reimbursement, and student loan refinancing partnership programs are available. Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age. A "career for life" approach to professional and personal development for our greatest asset; our employees. Free onsite parking at all of our communities and corporate offices A culture of diversity and inclusion, which builds on our values, vision, and mission. Gated community with 24/7 security. Discounted meals in our restaurants. What you will need: Experience in home care, healthcare, or an environment serving the senior population. Scheduling services experience preferred. High school graduate or equivalent required. Associate degree preferred. Strong customer service focus and critical thinking skills, including the ability to problem-solve. Organizational skills and attention to detail. Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law. Since 1983, Erickson Senior Living’s national network of managed communities has been devoted to one mission—helping people live better lives. If you're driven to make a difference and feel passionate about what you do, you'll thrive in an Erickson Senior Living career. Experience a work and social environment beyond the traditional office setting, with access to multiple on-campus dining choices, health and wellness facilities, lush green spaces, and so much more. Come see why we’re among the most respected names in senior living, now serving 27,000 residents with a team of more than 14,000 employees.