19 Guest Service Lead Jobs in Manistee, MI
6PM Hospitality Partners, LLC. is Hiring a Guest Service Lead Near Manistee, MI
Guest Service Lead
Location: Manistee, MI
Skills Required:
- Working knowledge of computers
- Ability to work 2nd shift
- Ability to work night audit when needed
Job Description:
The Guest Service Lead will be responsible for overseeing the front desk operations and ensuring exceptional guest service. The ideal candidate will have a working knowledge of computers and be able to assist guests with any technical issues they may encounter. The Guest Service Lead will also be required to work 2nd shift and night audit when needed. Other responsibilities include:
- Supervising front desk staff
- Training new employees
- Handling guest complaints and resolving issues
- Ensuring all guest requests are fulfilled in a timely manner
- Maintaining accurate records and reports
The Guest Service Lead must have excellent communication and customer service skills, as well as the ability to work well under pressure. They must also be able to multitask and prioritize tasks effectively. If you are a motivated individual with a passion for hospitality, we encourage you to apply for this exciting opportunity.
Job Summary
Full Time
$41k-53k (estimate)
06/23/2024
08/24/2024
The job skills required for Guest Service Lead include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Lead. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Lead. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Lead positions, which can be used as a reference in future career path planning. As a Guest Service Lead, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Lead. You can explore the career advancement for a Guest Service Lead below and select your interested title to get hiring information.
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