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7 Eagle is Hiring a #802 - Help Desk Technician - Seeking Transitioning Service Member (SkillBridge Program) Near Tampa, FL
The Help Desk Technician position responsible for providing technical assistance to clients related to computer hardware and software.
A successful candidate need not have years of experience in the field but must have a passion for technology and an eagerness to learn new skills.
WHAT YOU'LL DO:
Provide 1st level support for desktops, laptops, printers, and other computer related devices both remotely and on site.
Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents.
Troubleshoot and resolve system hardware and software problems.
Document processes and procedures as required.
Participate in on call rotation.
Performs other duties and responsibilities as assigned by the MSP Manager.
LOCATION:
Remote, but needs to live near
Jacksonville FL
Tampa FL
WHAT YOU'LL NEED:
Must have a passion for technology and learning.
Must exhibit a clear, friendly, professional phone manner.
Must have excellent verbal and written communication skills. This includes the ability to explain technical terminology to non-technical end users.
Able to handle multiple assignments with attention to detail.
Must have experience in Microsoft Windows Desktop Operating Systems
Must have reliable transportation
Must be able to physically lift and move existing and new PC system components.
Following Skills not required but are a Plus
A
Sec
network
APPLY TODAY!
Our Recruiting Manager, Stian Jones, will review your application immediately!
If there is a mutual interest, we will respond within 48-hours to tell you all about the hiring company and answer any questions so you can determine if this is a career you'd like to pursue.
Feel free to follow-up if you don't hear back within two business days by emailing Jones@7Eagle.com