JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK: Job Posting: Senior Dispatch Officer ilani Reports to: Security Supervisor Ridgefield, WA Pledge for Success: We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are. Position Summary: Senior Dispatch Officer will act as the central communication for Security, overseeing all telephone, radio, and service calls. Primary Duties and Responsibilities: Promotes superior guest service. Maintain a daily activity log, recording all occurrences within the facility for which the Security Department presence is required or requested. Act as the main source of communication between Security and Surveillance. Dispatch will monitor and coordinate the activities of all on duty department employees, including assigning them duties as needed throughout the course of the shift. Maintain an adequate amount of supplies needed to perform duties, to include office supplies, forms, etc. Maintain a phone list of all key phone numbers needed for the smooth operation of the department. Accurately maintain the departments call out log, receiving and tracking all notifications of absences or late arrivals to work. Maintains confidentiality of sensitive information. Performs other duties as assigned. Minimum Qualifications: High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD). Must be employed with Security for 90 days. Must be able to write detailed reports in a clear and concise manner. Must be able to communicate clearly over phone and radio. Must be able to work various shifts and flexible hours. Must possess a valid Driver’s License. Must be willing to work in a smoking environment. Must be willing to adhere to company health and safety measures. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! Located on the Cowlitz Reservation in Ridgefield, Washington, ilani, developed by the Cowlitz Tribe and Salishan-Mohegan, a partnership that includes Mohegan Sun, one of the world’s foremost gaming and entertainment developers and operators, is the Pacific Northwest’s premier gaming, dining, entertainment, and meeting destination. With nearly 400,000 total square feet, ilani includes more than 100,000 square feet of gaming space with nearly 3,000 slots and 75 gaming tables; 18 different restaurants, bars, and retail outlets; and a 2,500-seat meeting and entertainment venue hosting nationally recognized performances. In the Spring of 2023, ilani will open the doors to a 14-story luxury hotel, featuring nearly 300 rooms, a top floor restaurant and indoor-outdoor pool experience.