Senior Manager of Network and Voice Engineering

Position Summary

The Senior Manager of Network and Voice Engineering is responsible for driving the strategy and operations for network and voice technologies across the Clayton enterprise. This pivotal role will oversee the Network Manager and Voice Team Lead, ensuring cohesive and forward-thinking approaches to our network and voice systems. The ideal candidate will be a strategic thinker with extensive operational and architectural experience in network and voice engineering. He/she will be capable of guiding the team towards innovative solutions that support Clayton’s goals. This role will instill a culture that works toward the highest standards while ensuring that business objectives are understood and met. Additionally, this role requires building strong collaboration with peers within the Enterprise Technology Operations group, Security and across other enterprise business groups to ensure integrated and aligned technological initiatives.

Primary Qualifications

• Provides mentorship to team members to support their professional growth and career development goals
• Strategic thinker. Develop/implement a comprehensive network and voice strategy aligned with the organization's objectives.
• Execution-oriented, and able to complete tasks independently in a timely manner
• Self-driven, detail-oriented leader who actively works to remove barriers and achieve results
• Adapts to changes in priorities with ease, comfortable working “in the gray” while defining the way forward to positively influence business outcomes
• Proven ability to influence seniors and peers without direct authority; experience leading cross-functional initiatives with multiple stakeholders
• Strong organizational navigator and teammate who is comfortable with complexity and ambiguity, finds common ground and can gain alignment amongst management, colleagues, and peers through collaboration and executive level presentations
• Must provide oversight for project and portfolio management including but not limited to project intake, prioritization, budget, metrics, and reporting
• Intellectual curiosity with a strong desire to understand key trends across technology areas
• Pragmatic understanding of technology problems as a mix of technology and process issues with the ability to pursue solutions at multiple layers within the organization

Desired Skills

• Bachelor’s degree in Computer Science, Information Technology, or a related field. 
• Minimum of 10 years of experience in network and voice engineering, with at least 5 years in a leadership role.
• Proven experience managing network and voice teams in a large, complex enterprise environment.
• Must possess strong written and verbal communication skills
• Must possess a high level of integrity with the ability to maintain confidentiality
• Strong leadership and team-building skills.
• Excellent strategic planning and project management abilities.
• Deep technical knowledge of network and voice technologies, including but not limited to routing, switching, VoIP, and unified communications.
• Exceptional problem-solving and analytical skills matched with strong communication skills and the ability to convey complex technical concepts to non-technical stakeholders.
• Ability to lead teams monitoring/analyzing network and voice performance, implementing improvements as needed.
• Develop and enforce policies and procedures for network and voice operations.
• Ensure compliance with regulatory requirements and internal security standards.

Why Clayton Homes?

Founded in 1956, Clayton is a Berkshire Hathaway Company committed to opening doors to a better life and Building Happyness® through homeownership. Through its family of brands, Clayton builds, sells, finances, and insures traditional site-built homes and off-site built housing – including modular homes, manufactured homes, CrossMod™ homes, tiny homes, college dormitories, military barracks, and apartments. Corporate headquarters is located in the Knoxville, Tennessee area, specifically, Maryville, Tennessee. Clayton is the recipient of numerous industry awards including 2019 Builder of the Year and ranks as the #2 builder of homes in the U.S. by units sold. Our site-built division, Clayton Properties Group, is the 8th largest site builder in the U.S. We achieve our results through the strength of our people and have been recognized on the 2021 Forbes Best Employers for Diversity and 2021 Forbes America’s Best Employers Lists. To learn more about Clayton Homes, got to: https://www.claytonhomes.com

Benefits

• Competitive benefits including 401(k) with 100% company match of the first 4%; medical, dental and vision plans; paid time off days and holidays.
• Quarterly bonus program.
• Forbes lists: America’s Best Employers, America’s Employers by State, Best Employers for Diversity, Best Employers for Women.
• Recognized as one of East Tennessee’s top technology workplaces.
• Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being.
• Onsite fitness facility with full gym, workout classes, volleyball and basketball, ping-pong, and disc golf course.
• Paid Time Off for Volunteer work.

Business Unit - B00023